Can't thank you enough...one tiny mention tho. The driver side door inside has several black finger prints all over it. I can try and clean them, just might mention it to the team.
11/10/2021
Deborah C. VERIFIED CUSTOMER
Thank you
11/10/2021
John B. VERIFIED CUSTOMER
My experience has always been very good with your service department.
11/10/2021
Rachael G. VERIFIED CUSTOMER
Always top-notch. Thank you for ending earlier than advertised
11/10/2021
Karen M. VERIFIED CUSTOMER
I know I can count on Wagner Subaru for good service and pleasant employees. Thank you for all you do!
11/10/2021
Mary W. VERIFIED CUSTOMER
I needed my car to start without a key.
11/9/2021
Mary S. VERIFIED CUSTOMER
Quick courteous service.
11/9/2021
Tyler R. VERIFIED CUSTOMER
Brought the dirty filters to me to show that they were dirty and needed replaced. I thought that was great and builds trust with your customers which a lot of other dealerships don’t have.
11/9/2021
John F. VERIFIED CUSTOMER
Initial service tech was courteous and professional. Job was completed within a reasonable time and all actions explained and future service actions identified. One area that would help me is to retain all settings made prior to service. For example, I have my headlights on the Auto function and it was quite a surprise driving to get past dusk and realize my headlights were off. Just a hint for the future.
11/8/2021
Shawn M. VERIFIED CUSTOMER
Ricki is very professional, friendly and helpful. She made scheduling service for my Subaru very easy, as well as, answering any questions I had.
11/8/2021
John O. VERIFIED CUSTOMER
Yes…efficient and professional
11/8/2021
Boun M. VERIFIED CUSTOMER
Super friendly and a job well done!!
11/8/2021
Kelli B. VERIFIED CUSTOMER
This was my first experience with your dealership. I was very happy with your customer service and the politeness and knowledge of everyone who helped me that day. Thank you!
11/8/2021
Carol R. VERIFIED CUSTOMER
I came in 15 minutes before closing needing a replacement battery for my key fob. Patrick was very helpful and took care of my problem. He did not make me feel like he was trying to close up and I was keeping him late. I appreciated his kindness.
11/8/2021
Sara Jane. VERIFIED CUSTOMER
Ricki is always wonderful!!
11/6/2021
Debra H. VERIFIED CUSTOMER
Your staff is wonderful. I always enjoy my interactions with them. Their customer service is great. But I was a bit unhappy that my issue was not able to be corrected. Which will keep me worried about the status of my Car.
11/6/2021
Joseph Z. VERIFIED CUSTOMER
I always receive great service and friendly staff at Wagner Subaru.
11/6/2021
Steve A. VERIFIED CUSTOMER
Traveled 52 miles from Cincy in our Forester for a fix. You had the only parts needed for more than 100 miles of all Subaru dealerships from us. Hats off to Wagner Subaru for getting our Forester back up and running.
11/5/2021
Albert A. VERIFIED CUSTOMER
Always great Service with Service Department and Sales Department
Thanks ????