Took 7 hours to get an oil change and tire rotation.
1/28/2025
Carolina N. VERIFIED CUSTOMER
Erik is always attentive, he keeps me updated throught the process and reviews the Multi Point inspection report in detail. Erik has been my service consultant for several years now and I appreciate the great customer service he always provides.
1/27/2025
Thomas K. VERIFIED CUSTOMER
Erik was great. Attentive, proactive, communicative, and extremely helpful. I was bragging about how good my experience was to all my friends who hate taking their car into the dealership!
1/27/2025
Lance S. VERIFIED CUSTOMER
Erik was great to work with. He communicated everything very well and gave us good advice of how to proceed and insight into the work being done. We will choose to work with him again on future visits.
1/27/2025
Julie H. VERIFIED CUSTOMER
Erik always takes good care of me.
1/27/2025
Laremy J. VERIFIED CUSTOMER
Erik is awesome. Helped me out with everything I needed. Stayed in contact the whole time. Answered any questions I had.
1/27/2025
Jack C. VERIFIED CUSTOMER
The service was great. I am completely satisfied. Erik was so helpful and knowledgeable.
1/26/2025
Ximena R. VERIFIED CUSTOMER
Gracias por el servicio
1/26/2025
Susan G. VERIFIED CUSTOMER
Erik has handled several service visits in the past in a most respectable manner. He is knowledgeable about the vehicle and can explain the issue in terms i understand. Then he moves quickly through the steps to accomplish the work required to meet my goals.
1/26/2025
Hannah S. VERIFIED CUSTOMER
Erik always does an amazing job with servicing my vehicle. Thank you for helping with my new HRV!
1/26/2025
Frank S. VERIFIED CUSTOMER
Erik Baatz is a very trustworthy advisor!
1/26/2025
Badr N. VERIFIED CUSTOMER
The hood was not fully closed after the oil change which caused it to fall off on the way back and the TPMS was not calibrated and the wait time was very long.
1/26/2025
Deborah L. VERIFIED CUSTOMER
Erik gave excellent customer service. He’s very knowledgeable and professional.
1/26/2025
Martha R. VERIFIED CUSTOMER
Maria was very professional and cordial
1/26/2025
Melanie W. VERIFIED CUSTOMER
Erik was great! Even though my car was towed and dropped off with him with no information, he had already begun to figure out the problem before I called him the next morning. He quickly figured out the issue, corrected it, and even corrected a recall item that I wasn’t aware of. I am happily back in my car and Erik made the process super easy!
1/26/2025
Eleuteria G. VERIFIED CUSTOMER
Good customer service, thanks.
1/25/2025
Expro C. VERIFIED CUSTOMER
Great job
1/25/2025
Angela C. VERIFIED CUSTOMER
Richard was very helpful and professional. The help that José Ruiz provided was excellent. Thank you again.