My contact person was Joshua Sanchez. He is courteous, helpful, professional and knowledgeable. I first met him on Aug 27 when I took my car in for warranty work. Then I brought it in again on Sept 11 for an oil change. Keep up the good work Joshua.
9/12/2021
Michael D. VERIFIED CUSTOMER
Your team did a nice job
9/12/2021
Vinny F. VERIFIED CUSTOMER
Joshua was great! Really helped me and provided good insight about necessary repairs.
9/12/2021
VICTOR V. VERIFIED CUSTOMER
Everything went good
9/11/2021
Pedro R. VERIFIED CUSTOMER
Excellent service from Eric and great waiting area!
9/11/2021
Jose G. VERIFIED CUSTOMER
Joshua was super informative and gave me the honest feedback about my car at my request. Excellent worker and kind person
9/11/2021
Lihumbert M. VERIFIED CUSTOMER
Erik was very polite and knowledgeable
9/11/2021
PAMELA M. VERIFIED CUSTOMER
Several had their tires rotated but the technician did not check the air pressure so when I left and started driving my low air pressure gage came on and I had to return to the dealership after I left. They had to fill my tires. There were several with the same problem. I am surprised the technician Did not check the air pressure in my tires or the other people’s tires when he finished rotating my tires.
9/10/2021
MARIA H. VERIFIED CUSTOMER
Dropped car off at 0700 for b15 maintenance; returned at 0930 and was told they were behind from yesterday so that it would not be ready until 12 or 1pm. I told honda rep (joshua) that i wish i had been told this initially. He said he assumed i knew (what!!!! Did he think i freaken work for honda, why would he assume!?) i told him i wish he had told me, he should not assume but ok to please call me when done. Honda rep calls me at 12:30 to tell me quote but would call me in 5minutes to let me know if complete. 2.5 hrs went by and no call so i went up there extremely livid, was told car was done that he was just getting receipt ready. I waited again patiently for another 20minutes until i asked the front cashier if she could please ask Joshua to complete this so i could go because i as well have things to do. I will never return to this branch again. The worst communication skills and lack of professionalism. Terrible experience and trust me i will tell friends and family to stay away from this particular location unless your willing to loose an entire day for a simple maintenance minder.
9/10/2021
Monty A. VERIFIED CUSTOMER
Erik Baatz is the best service advisor ever.
9/10/2021
David D. VERIFIED CUSTOMER
Always great service. My car is almost ten years old now and I have never taken it anywhere else. It is my fifth car to purchase from this dealership.
9/10/2021
Juan C. VERIFIED CUSTOMER
Rudy was very helpful and knowledgeable
9/10/2021
Sherrel R. VERIFIED CUSTOMER
Maria Is Awesome! ????
9/9/2021
Samuel G. VERIFIED CUSTOMER
Thank you great job
9/9/2021
Rona L. VERIFIED CUSTOMER
very helpful and efficient
9/9/2021
William K. VERIFIED CUSTOMER
Erik did a great job and is very professional! He communicated promptly and explained required service well.
9/9/2021
Linda F. VERIFIED CUSTOMER
Erik is awesome. He provided first class service to solve the issues on my car. He is a true asset to Easy Honda. Thank you Erik. I bought my car from your location and always used your location for all service.
9/9/2021
Shannon Y. VERIFIED CUSTOMER
Thank you for keeping us safe on the road!!
9/9/2021
Deborah R. VERIFIED CUSTOMER
Excellent Customer Service
Thank you Gerardo Flores!