La única queja que tengo es que se tardaron 1 hora mas de la hora prometida y llamé vatias 4 veces al departamento de servicios y me dejaron esperando y nunca me atendieron
8/26/2021
Parth P. VERIFIED CUSTOMER
Great
8/26/2021
Robert B. VERIFIED CUSTOMER
Great Service
8/26/2021
Sohel P. VERIFIED CUSTOMER
Great service. Nice people.
8/25/2021
James S. VERIFIED CUSTOMER
Maria was very professional and informative to me with my vehicle.
8/25/2021
**** L. VERIFIED CUSTOMER
Great experience overall , and really appreciate the professionalism of Erik, and the way he kept us in the loop.
8/25/2021
Birgitt H. VERIFIED CUSTOMER
Erik is always professional and willing to go above and beyond for you to have a great experience. He is genius when it comes to servicing my car and always keeps me informed what needs to be done. He is the number one reason I still service my car at the dealership. I trust him to always do an outstanding job. I also love that he is personable and genuinely cares about his customers. Thank you Erik for showing people what it’s like to work hard and do things right! You are the best!
8/25/2021
SUSAN T. VERIFIED CUSTOMER
He gets an A+. Quick, and professional.
8/24/2021
Gardner H. VERIFIED CUSTOMER
I’m currently on hold after making 7 calls trying to speak to someone in service to see if my car is ready. I’ve left two voice messages and been cut off twice…. and I still haven’t spoken to anyone.
8/23/2021
Gene Walker. VERIFIED CUSTOMER
Erick is always very good at his job. A+ everytime !
8/23/2021
Tomiko W. VERIFIED CUSTOMER
My tire pressure light came on so I drove to you guys to have it checked out. Erik was very prompt in coming out to help me. He found the problem right away and got it in to be fixed even though I had no appointment. A few other maintenance items were due, Erik explained the what and why… and those items got done as well. I appreciated how thorough he was in having my car checked out. I have been a loyal customer for 20ish years due in no small part to the excellent customer service. And, how well you have always maintained my car(s).
8/22/2021
Mary H. VERIFIED CUSTOMER
All my needs were met in a timely and professional manner. I was glad to be able in a space that allowed for distancing in these times of raising COVID infection.
8/22/2021
Aryin H. VERIFIED CUSTOMER
He did a good job and took—care of my two Honda's. I did notice that some of your staff do not let a drive-through service without an appointment. Which I did see Gerardo didn't push me away. It would help if you had more of Gerardo Flores and investigate your staff controlling services to appointment only. You are losing business.
8/21/2021
Lisa D. VERIFIED CUSTOMER
I was completely satisfied with Andres. He explained everything to me. I give him a 5 star
8/21/2021
Karen M. VERIFIED CUSTOMER
The only problem I had was waiting for almost 3 hours for an oil change and carwash. I had to refuse the wheel rotation and and balancing because I ran out of time. I did not have an appointment, maybe that had something to to with it.
The advisor was very helpful and respectful. The woman sitting in the seat to the far left behind your counter was wonderful. Her helpfulness and concern while being completely professional went a long way in making me feel better.
8/21/2021
Marla T. VERIFIED CUSTOMER
Maria always provides excellent service. Other people I talked to before talking to her were not as helpful and did not call me back when I was put on hold for more than 10 minutes and then cut off.
8/21/2021
Cynthia C. VERIFIED CUSTOMER
Yes Rudy always communicates well and provides all options for the best service on my Pilot.
8/21/2021
Manoj M. VERIFIED CUSTOMER
Excellent service by Erik Baatz
8/20/2021
Daniel C. VERIFIED CUSTOMER
Everything was fantastic and great customer service