Had oil change and tire rotation/ balance. I had an appointment. It took just over 2.5 hours to get this done. Why? Should not take longer than 60 min
6/29/2021
Evette A. VERIFIED CUSTOMER
She was great and helpful
6/28/2021
KARLA B. VERIFIED CUSTOMER
Need to streamline checkout process. Shouldn’t have to wait 10+ minutes for someone to bring paperwork to cashier. Customer has already spoken to service advisor by then and no new info provided. Instead had a long, needless wait for papers.
6/28/2021
Stella N. VERIFIED CUSTOMER
Alias was quite helpful and your service agents provided me with good customer service. Thank you.
6/28/2021
PATRICIA D. VERIFIED CUSTOMER
María services was excellent! I would like better prices or discounts from Honda.
6/28/2021
Sylvia G. VERIFIED CUSTOMER
Me Flores was helpful
6/27/2021
ILHAN S. VERIFIED CUSTOMER
Erik Baatz did all he could to assure that the AC problem was addressed as good and as quickly as possible. He has been my choice service advisor for many years and will continue to be so as long as I own a Honda. He listens well and has always given sound advice.
6/27/2021
Antone V. VERIFIED CUSTOMER
Am Very satisfied with the work done today on my Honda passport and with the care given me by your service writer
6/27/2021
Veronica C. VERIFIED CUSTOMER
Erik is top customer service.
6/27/2021
Rene G. VERIFIED CUSTOMER
Satisfied , excelent service
6/27/2021
Luis P. VERIFIED CUSTOMER
Andres did outstanding job! Highly recommend him!
6/27/2021
Janet T. VERIFIED CUSTOMER
Andres was great. I didn’t realize the service was going to take 2 hours and I needed to pick my grandson up so he got it done in about an hour and a half so I appreciated that.
6/26/2021
Susie Murray. VERIFIED CUSTOMER
Eric was on the ball! He kept me alerted on the progress of my car.
Thanks
Susie Murray & Associates, Inc
6/26/2021
NETTE R. VERIFIED CUSTOMER
They are so professional I can’t complainedfor all those maintenance kudos to all of them.
6/26/2021
Jane T. VERIFIED CUSTOMER
The guy who greeted when I arrived to leave off my car and pick it up was great. He was very friendly, helpful and really cared to make sure I was comfortable. He made my experience one that I would want to repeat.
6/26/2021
Christina S. VERIFIED CUSTOMER
Very professional and overall excellent experience. Thank you!
6/26/2021
JAMIE M. VERIFIED CUSTOMER
I had an unfortunate piece of sharp metal puncture a hole in my tire .
Erik was able to accommodate my request to have it patched so I could catch a flight early afternoon…. All was done in 2 1/2 hours .
I really appreciate the complimentary ride to and from the service department … that is a very nice service for your customers !
Thanks again for the excellent service and communication!
6/26/2021
Kelvin G. VERIFIED CUSTOMER
I’ve been going to Erik since I bought the car, and he has always been very professional and helpful and taken great care of my car. I will continue to go to Erik as long as I have my car.