Very poor communication and handling of the repair. I am happy to give details over a call and I plan to write a detailed review as well
11/9/2024
Shaquan C. VERIFIED CUSTOMER
Thanks to Mr. Pierre's enthusiasm, professional and fast service, to solve the problem for me. I have been waiting for this recall for 10 months. Due to the problem of the fuel pump, I often suddenly slow down the vehicle at high speed and lose power. I hope that after this recall repair, my personal safety will be guaranteed. Thanks to all the Honda maintenance staff!
11/9/2024
Marc K. VERIFIED CUSTOMER
Richard was very pleasant and helpful.
11/9/2024
Caroline C. VERIFIED CUSTOMER
They offered a car wash but the car looked worse than when I brought it in. Pierre was great it’s just the service is what he had to apologize for.
11/8/2024
Philip S. VERIFIED CUSTOMER
Mikayla was wonderful, great communication and follow up. After looking at the vehicle after the oil change, still had the oil change reminder showing, was not cleared, and the windshield washer fluid was not filled/topped off. Got the list of suggested service items
11/8/2024
Rizwana S. VERIFIED CUSTOMER
Job well done.
11/8/2024
Mary P. VERIFIED CUSTOMER
Erik was very professional and explained everything well.
11/8/2024
Rita M. VERIFIED CUSTOMER
She is really good worker
11/8/2024
Alexander J. VERIFIED CUSTOMER
Awesome experience & professionalism I received from Mr.Pierre Ramirez. I would highly recommend Pierre ****to friends & family. Thank you ????
11/8/2024
Gertha L. VERIFIED CUSTOMER
Great job ????
11/8/2024
Jaffri N. VERIFIED CUSTOMER
From start to finish Makayla was a super help, very efficient and accommodating.
11/8/2024
Stephanie W. VERIFIED CUSTOMER
Erik Baatz is the best. He has always helpful and knowledgeable when it comes to setting up and explaining services to my Honda.
11/8/2024
Riley K. VERIFIED CUSTOMER
Pierre was friendly and helpful. I hope to work with him again.
11/8/2024
Peter G. VERIFIED CUSTOMER
No one tops Erik Baatz!
11/8/2024
Thurman W. VERIFIED CUSTOMER
Wait time is ridiculous, over two and a half hours for an oil change without getting to diagnose my car is insane.
11/8/2024
Sergio L. VERIFIED CUSTOMER
A day or so after I took it , my wife wife noticed a hole on the plastic cover of the back passenger door. Very disappointing. Trying to contact them now through text messages and nothing.
11/7/2024
Taylor C. VERIFIED CUSTOMER
Maria did a great job. Thank you for your help!
11/7/2024
Pedro L. VERIFIED CUSTOMER
Outstanding service by Kaito
11/7/2024
Maria W. VERIFIED CUSTOMER
Service was ok
11/7/2024
Terri B. VERIFIED CUSTOMER
Erik did an amazing job taking care of us. He’s the reason we do business with Honda.