Thank you for the excellent service. Rick and Jose thank you for being so helpful.
2/18/2025
Roody C. VERIFIED CUSTOMER
I appreciate the service, but I am not completely satisfied. The technician didn’t properly tighten the parts on my car, which caused my original underbody shield to get damaged. I ended up losing a workday because of this issue. While the shield was replaced, the new one is much cheaper compared to the original. I also want to make it clear that I have no complaints against Makalah, as she was professional and helpful.
2/18/2025
Emme G. VERIFIED CUSTOMER
As usual, Mr Baatz was efficient and knowledgeable. He answered all of my questions and explained the repairs needed. Also, the repairs were done in the time frame promised.
2/18/2025
Humberto L. VERIFIED CUSTOMER
Excellent
2/18/2025
Beatriz D. VERIFIED CUSTOMER
Very good!!!!
2/18/2025
Jacobo H. VERIFIED CUSTOMER
Excellent work
2/17/2025
Jose S. VERIFIED CUSTOMER
Excellent service, I love Honda..!!
2/17/2025
Patricia M. VERIFIED CUSTOMER
Maria did an excellent job managing the recalls in my car, very professional and very well coordinated.
Thank you
Patricia M
2/17/2025
Guangyu Z. VERIFIED CUSTOMER
Thanks
2/17/2025
Johnna F. VERIFIED CUSTOMER
Hi- I had a great experience checking in and checking out. My service rep, Maria, was fantastic and helpful. Five stars for customer service. However, when I returned home, I found damage to the carpets in the back seat. I have taken precautions to protect this area of my truck for resale. It now has damage to the floor carpet from it being the access point to the fuel pump. I realize this cannot be repaired and to some, not a huge deal. It is a big disappointment to me, since it was in great condition. I do appreciate the service of the recall, but please be aware that there was damage caused by the repairs. J. Fisher
2/16/2025
Grace W. VERIFIED CUSTOMER
As far as I know the replacement right side mirror assembly appears to be in good working order. My one suggestion is that you all should show/do a test run on any replacement. Thanks
2/16/2025
Victoria R. VERIFIED CUSTOMER
Two appts never made. Did not receive confirmations. Was schedule with a Svc rep that was off that day. Was told recall was about a 2 hr job. Was in waiting room for 6 1/2 hrs.
2/16/2025
Gabriela R. VERIFIED CUSTOMER
Thank you!!!!
2/16/2025
Cheree O. VERIFIED CUSTOMER
Maria gave me top notch, I love that she’s my contact person.
2/16/2025
Cathy A. VERIFIED CUSTOMER
Thank you Maria for always being so helpful.
2/16/2025
Srikanth C. VERIFIED CUSTOMER
Delighted with Maria Miranda's customer service
2/16/2025
Michelle P. VERIFIED CUSTOMER
The mechanic rotated my tires when he was not supposed to. Fortunately I noticed and they put the tires back as they were. Also, they left the clip undone on the air filter.
2/15/2025
Jeremy S. VERIFIED CUSTOMER
Very thorough in explaining the service provided.
2/15/2025
Andrew C. VERIFIED CUSTOMER
Erik has always been very helpful, patient and fair. I appreciate working with him
2/15/2025
July R. VERIFIED CUSTOMER
Luis muy eficiente y buen facilitator, por que te ayuda en el proceso, los otros te ponen varreras y trabas, que se hace imposible ir allí a tomar algun servicio.