Greg was great! Answered all my questions and then some. Was very professional, courteous, and prompt. Would highly recommend.
11/23/2021
Martha D. VERIFIED CUSTOMER
Thank you and technician .
11/23/2021
Diane W. VERIFIED CUSTOMER
Josh was Nice,well dressed clean.&Friendly.He answered my questions regarding tire rotation of tires._(twice) on SAME day.And having car ROAD READY for trip to N.Caroline .in few days.Happy Holidays..Nice to come once again to Classic Honda
11/23/2021
Danielle S. VERIFIED CUSTOMER
Josh always takes great care of me and keeps me coming back to this dealership!
11/23/2021
Edline L. VERIFIED CUSTOMER
Great service
11/23/2021
Brian H. VERIFIED CUSTOMER
First, when I arrived, I was informed that the service appointment at 9:20am would take an hour. I sat down and 10 minutes later was informed that they did not have all of the necessary parts to complete the service even though I called to confirm prior to scheduling. After a little over 2 hours, I found out that they had completed the wrong service and added splash guards and did not install the floor mats. I’m addition, I was charged for additional labor due to this service that I did not agree to. I will admit that Greg took ownership over the multiple mistakes and agreed to cover the additional cost incurred. It was my first opportunity to use your service department after buying a new car and the experience was less than ideal. I am uncertain if I would return to the dealership for more car related issues.
Brian H
11/22/2021
Garland C. VERIFIED CUSTOMER
Jeff was very professional and helpful. I appreciate his service.
11/22/2021
Gharbaran G. VERIFIED CUSTOMER
Remember this: if you do your job right, your customers will always recommend you to the next customer.
Thanks
11/21/2021
Emmett H. VERIFIED CUSTOMER
Everything was good to the people's was very nice and helpful.
11/21/2021
Kathryna C. VERIFIED CUSTOMER
Jeff was super helpful and let me know how much everything would be upfront.
11/21/2021
Janet R. VERIFIED CUSTOMER
I spoke to several folks at the service center and everyone was so kind. They went above and beyond.
11/21/2021
Tony M. VERIFIED CUSTOMER
Josh Swiernik have always provided me with great customer to the upmost for the last 11yr. Excellent service Josh thank you.
11/21/2021
Angelo R. VERIFIED CUSTOMER
Jeff was very prompt and proficient very knowledgeable and satisfactory answered all questions I asked
11/21/2021
Judith G. VERIFIED CUSTOMER
Thank you!
11/20/2021
Douglas D. VERIFIED CUSTOMER
I unfortunately had to have my car towed this week and choose the dealership hoping they would have parts instock or readily available. I ended up waiting 4 days to get my car back. One of those days my service manager was out of office. I wasn't given any warning that they would not be available and it seemed like all progress had stopped on my vehicle until he returned the next day. I originally agreed to the service fee and went without a loaner vehicle thinking I'd only be without a car for a day and thought I was paying a premium for expedited service. That was not the case and I actually had to make an intermediate trip via Lyft to the dealership to pick up some loose items that I needed for work. The process was not convenient and I ended up feeling ripped off on the value. Had I known it would take 4 days I would have shopped around or taken it to another dealership in the area.
11/20/2021
Leisa W. VERIFIED CUSTOMER
I was very, very satisfied with my service. Mr Toussaint walked me through what was about to be done and the approximate wait time.
11/20/2021
Jeanne F. VERIFIED CUSTOMER
It was my first time back to this dealership in over a year. I was pleasantly surprised!