Horrible experience. He said he doesnt want to work there anymore. Grant him his wish. He should not be in customer service. I left at least 3 messages a day - no response. No texts. Nothing written on details page in computer so nobody could tell me the status of my car. 9:20 am appt and the car didnt get looked at for 3 hrs. So i got to watch Thomas work for 3 hrs. He left finished car keys on his desk for over an hour before processing them out. How do i know this - because both those women were sitting there waiting with me. Worst experience ever
7/26/2021
Nick L. VERIFIED CUSTOMER
Thank you for your help.
7/26/2021
James H. VERIFIED CUSTOMER
The dealership seemed so gloomy and depressed. Just there for an oil change but have never felt so unwelcomed and just another customer in the way. Nothing wrong with service at all.
7/25/2021
Ariel S. VERIFIED CUSTOMER
Thanks
7/24/2021
Charles F. VERIFIED CUSTOMER
Will complete survey when recieved
7/24/2021
Tanya H. VERIFIED CUSTOMER
Nick Was very professional I appreciate his service
7/24/2021
John K. VERIFIED CUSTOMER
Greg was very communicative and helpful. Asset to your company.
7/24/2021
Martha B. VERIFIED CUSTOMER
Josh is outstanding in customer service. He explains everything and keeps the customer updated.
7/24/2021
Mary P. VERIFIED CUSTOMER
Our service writer Nick was friendly and knowledgeable. He kept me updated and thanked me as I left. Very nice young man.
7/24/2021
Bustamante C. VERIFIED CUSTOMER
Andro Gonzalez the truth if i recommend it, he attended me immediately,he explained the problem of my car clearly and solved in a short time, thank you very much, you saved my life ????????
7/24/2021
Berisha W. VERIFIED CUSTOMER
This place is a joke !!! Service here is terrible, I came in for my tires to get check out and they stated there was nothing wrong with my tires. I left and went to another dealership and guess what they found out my tires were bad. I will be calling corporate and let them know. Also I have the paper were they stated wasn’t nothing wrong with them. If I ever want to upgrade my vehicle definitely wouldn’t be back here. My oil change and everything else will be now service at the Semoran location.
7/24/2021
Nina M. VERIFIED CUSTOMER
Josh is excellent. He has been servicing our cars for nearly 10 years. He is our servic man????
7/24/2021
Yung C. VERIFIED CUSTOMER
No comments.
7/23/2021
Frere P. VERIFIED CUSTOMER
Thank you Matthew Hidalgo for your service and keeping posted about my car might be back for my ac it’s not working properly.
7/23/2021
Darrel M. VERIFIED CUSTOMER
Thank you Josh for the good service
7/23/2021
Barroso Oliveros. VERIFIED CUSTOMER
Greg did an amazing job, this is the second time I get my car to get its service and Greg assisted me the first time, and this second one too, he knows a lot of what he is doing he is really nice, and also helps me to understand my car better so I appreciate you man, thanks for the good work !
7/23/2021
Keith G. VERIFIED CUSTOMER
Nick was wonderful! However, my car has barely 4.000 miles on it. It was in yesterday and today two lights are lit in the dash. This is a brand new car.!How is this possible? I plan on bringing it in tomorrow. I am moving to West Virginia tomorrow night! I want this resolved before I leave the state. I hope this is able to happen tomorrow. Thank you. Keith G