As always my service was excellent and I will return to have my vehicle serviced at this dealership.
7/7/2021
Gregory A. VERIFIED CUSTOMER
I went to replace my windshield blades. Greg completed my RO , he was very attentive and everything but when I receive my car back. The blades were not working properly, so I told Greg about it. He realized that the blades were installed backwards. He himself fixed the blades and installed them properly to my satisfaction. It is very clear that the technician did a bad job.
7/7/2021
Carlene P. VERIFIED CUSTOMER
Great service ????
7/7/2021
Jn G. VERIFIED CUSTOMER
Good job Matthew.
7/6/2021
Barbara K. VERIFIED CUSTOMER
It was so helpful that he made a check of our battery happen! It was replaced quickly.
7/6/2021
Alexis O. VERIFIED CUSTOMER
The service was HORRIBLE and I’m not talking about the car service I’m talking about checking in with Thomas and checking out I my appointment was at 9:40 I got there at 9:50 due to me a couple of mins late this man DO NOT HAVE GOOD CUSTOMER SERVICE AT ALL my car was sitting in the parking from when I dropped is off at 9:50 till 10:55 and me as the customer having to ask why my car has been sitting for an hour with no working being done to it. Then after me asking when is my car going to be worked on 20 mins later that when Thomas FINALLY SAYS my car is being worked on. My car was done with a **** oil change and tire rotation at 11:50 and my car was just sitting in the parking for another 30 mins and I as the damn customer to walk up to his RUDE RACIST **** to have to ask him if my car ready and while he giving attitude for me what reason cause I’m black the next time I get any work done in my car THOMAS BIGGGG BELLY **** SMALL **** BETTER NOT BE THE ONE HELPING ME and this is not the first time he has been rude to me the first time I gave him a past but I’ve had enough of him and his bullshiit
Sign Alexis O
7/6/2021
Carlos D. VERIFIED CUSTOMER
Matthew Hidalgo is a awesome guy
7/6/2021
Joe F. VERIFIED CUSTOMER
I was a walk-in and my vehicle was taken right away. Service was rendered and complete in no time.
7/6/2021
Gloria S. VERIFIED CUSTOMER
Very good service.
Thank you.
7/6/2021
Carmelle J. VERIFIED CUSTOMER
None
7/6/2021
David G. VERIFIED CUSTOMER
Matthew was very polite and made some good points during our conversation about the vehicle
7/6/2021
Steven Z. VERIFIED CUSTOMER
Although Matthew was excellent, the service department left me totally dissatisfied with the repairs. I brought it in for a service recall of the fuel pump along with regular maintenance and after waiting 6 hours for the service to be completed, the car broke down on 441 in the middle of traffic and would not restart. A nice driver was kind enough to help me push it out of traffic so no one would crash into me while I waited for AAA to pick it up and tow it back to Classic.
I’m very unhappy and after paying close to 400.00 today for the service I hope that Classic will compensate.
I’ve been a loyal Honda and Acura driver for over 30 years and have never had an experience like I did today.
7/5/2021
Marina S. VERIFIED CUSTOMER
Very professional service
7/5/2021
Jennifer S. VERIFIED CUSTOMER
Nick was an extremely great guy who helped both me and my sister with a walk in service when it was crowded. I thought it would take all day but I got my car back in a fairly short amount of time as well. Nick was very polite and made sure we had excellent and fast service.
7/5/2021
Jeffery K. VERIFIED CUSTOMER
Greg was very helpful and explained everything. Excellent service
7/5/2021
Yolanda S. VERIFIED CUSTOMER
Thank you for your service
7/5/2021
Pierre C. VERIFIED CUSTOMER
It’s took more time than it supposed to
7/5/2021
Tiffany S. VERIFIED CUSTOMER
Nick was AWESOME. Even though we didn’t have an appointment and it was a busy day for them, he was so helpful and understanding about our service needs.
7/5/2021
Eladio N. VERIFIED CUSTOMER
Mr. Andro Gonzalez was extremely polite and helpful, and detailed everything about my car, thank you Andro, until next time.