Came in for service and car was returned to me with the check engine light on. Matt did an excellent job trying to resolve the problem, but the light is on again. Problem was caused by service tech spilling oil on sensors. Apparently the problem is not solved. I’ll be calling to schedule another appointment. This is very inconvenient given how far away I live from the dealership.
1/6/2025
Jazsmine S. VERIFIED CUSTOMER
Engine light returned less than 24 hours!!
Car problem was not fixed.
1/6/2025
Anna M. VERIFIED CUSTOMER
I dropped off my car for oil change / service plus 3 diagnostic issues. The car was there for 3 weeks during which my key was “lost” and many issues and delays came up. When I finally got my car back, the oil change hadn’t even been done, and the explanation was that it hadn’t been written up initially. While Michelle was very nice, I don’t feel that the service or communication was great and am overall disappointed.
1/6/2025
Judilynn L. VERIFIED CUSTOMER
Great attitudes. Very helpful. Provided transportation to and from my home since the parts needed for my recall had to be ordered so the repairs took a little longer than anticipated. Got the dust off my car and vacuumed it.
1/5/2025
Angela P. VERIFIED CUSTOMER
Mike was very personable. Kept me informed regarding my car’s service. Providing pick-up transportation is a big plus.
1/5/2025
Vicky W. VERIFIED CUSTOMER
Mike was great
1/5/2025
Charles S. VERIFIED CUSTOMER
Eric is fine, but you set him up for failure. This is the second time I had an appointment and my car didn’t get looked at for over 24 hours. That’s an absolute joke… not to mention I was told it could take 5-7 days for car to get seen!!! How am I supposed to survive with no car for a week… and you won’t issue a loaner until they inspect the car…. I’ll he calling in the morning ion Monday to speak to the GM..
1/5/2025
Joe P. VERIFIED CUSTOMER
Ok
1/5/2025
Daniel F. VERIFIED CUSTOMER
service was good but someone went through my glove box I had a recipe on the floor and it wasn't there when I drop it off.
1/5/2025
Enriqueta P. VERIFIED CUSTOMER
George arroyo was professional courteous and very informative
1/5/2025
Rajesh P. VERIFIED CUSTOMER
Timely and kept informed of the works
1/4/2025
Yuhadhi S. VERIFIED CUSTOMER
Michael Connelly was great. The communications were great and the work was done in a timely manner. Thank you!
1/4/2025
Juan R. VERIFIED CUSTOMER
Keep up the good work
1/4/2025
John R. VERIFIED CUSTOMER
The main reason why I took my car in for service was that I have been getting two error signals on the dash. When I mentioned these things to Eric, he said in order to service those issues they would need to keep the car for two or three days of diagnostics. He did not offer me a loaner vehicle or any means of transportation that I would be able to use during the time of my cars service. I told him that I only had that one car for transportation, but that did not seem to affect his feelings.
1/4/2025
Rebecca D. VERIFIED CUSTOMER
Price to high.
1/4/2025
Alex D. VERIFIED CUSTOMER
Mr Perez was very professional and listened to our needs i thank the management for all I was in contact with very friendly at the counter wish I had the names
1/4/2025
Ernestia H. VERIFIED CUSTOMER
Happy New Year!
1/3/2025
Alex C. VERIFIED CUSTOMER
Everything and everyone was excellent
1/3/2025
Amera R. VERIFIED CUSTOMER
Mike connely is great it's just the priceing is out ragous thank you.
1/3/2025
Jerry V. VERIFIED CUSTOMER
Job not done yet, waiting for part ask me wen Job is complete