Eric was amazing he was very helpful and very informative. Went above and beyond in helping me get my car situated and estimates for paint jobs as well.
12/23/2024
Susan T. VERIFIED CUSTOMER
Poor communication
12/22/2024
Paola L. VERIFIED CUSTOMER
Service is always great at Covina Kia and Eric was very helpful
12/22/2024
Mario M. VERIFIED CUSTOMER
Had no issues and great customer service. Service on vehicle was done in a much faster time than anticipated. Thank you very much.
12/22/2024
Crystal A. VERIFIED CUSTOMER
Matt Park provides excellent customer service!
12/22/2024
Christian F. VERIFIED CUSTOMER
I was surprised how expensive the repair was though
12/22/2024
Sheri S. VERIFIED CUSTOMER
Michael Connelly is Awsome! He is always professional, courteous, and goes the extra mile to make sure I get the service I need. He is an important asset to your company!
12/22/2024
Raul T. VERIFIED CUSTOMER
Erick was very helpful
12/22/2024
Cristina T. VERIFIED CUSTOMER
He is very professional and patient to explain to me what needs to be done. the price is very expensive. I hope kia will lower the service price. Resealing of oil pan is $600 plus dollars.
12/22/2024
Otilio M. VERIFIED CUSTOMER
Very good customer service very respectful and helpful and honest too
12/22/2024
Mark B. VERIFIED CUSTOMER
All good here...
12/21/2024
Daniel G. VERIFIED CUSTOMER
Michael was friendly and professional. I appreciate his explanation of the testing/repair process.
12/21/2024
Stephanie G. VERIFIED CUSTOMER
Matt was very helpful and friendly. Answered all my questions quickly and clearly.
12/20/2024
Bobbi M. VERIFIED CUSTOMER
Arrived 110p...left 455p.took me another45min home for oil change and tire rotation.only..was not text car was ready. Other agents went to lobby to let customers know their cars were ready. Last notification on phone was a little after 3pm
12/20/2024
Marcela G. VERIFIED CUSTOMER
“I can’t recommend Kia Covina highly enough! From start to finish, the service experience was exceptional, and a special shoutout to Eric Perez for his outstanding customer service. Eric went above and beyond to ensure my car was taken care of promptly and thoroughly, all while making the entire process stress-free.
He kept me updated throughout the service, explaining everything in detail and answering all my questions with patience and professionalism. I especially appreciated his transparency about pricing—no surprises, just honest and fair service.
My car runs like new, and they even took the time to wash it before returning it to me. It’s rare to find a dealership that combines expertise with such outstanding customer care, but Eric and the team at Kia Covina truly exceeded all my expectations. I’ll definitely be returning for all my future service needs!”
12/20/2024
Richard L. VERIFIED CUSTOMER
Good fast service, and video inspection
12/20/2024
Irvin R. VERIFIED CUSTOMER
My issue was not fixed. I am still experiencing the problem I stated to my advisor, Eric when I first brought it in.
12/19/2024
John V. VERIFIED CUSTOMER
Eric and the service techs did a great job. My only complaint s that the dealership no longer washes or vacuums the cars after the service is done.
12/18/2024
Ashley S. VERIFIED CUSTOMER
I’ve been working with Mike since 2013, he doesn’t skip a beat. Always a pleasure.