I appreciate how Michael kept me apprised of the situation, and made sure that I could still get to work while my car was being serviced
2/11/2022
Steven C. VERIFIED CUSTOMER
Michael C was very friendly and informative of the information for my car. Cov Kia was on time with great results. Thank you for a great visit!!!
2/11/2022
Sharlotte L. VERIFIED CUSTOMER
Car was not washed or vacuum out after service. Would of appreciated if the was clean after service was provided.
2/11/2022
Hilda H. VERIFIED CUSTOMER
Thank you for your kindness and courtesy.
2/11/2022
Shannon G. VERIFIED CUSTOMER
Jonathan is awesome and provided excellent customer service!
2/11/2022
Allison S. VERIFIED CUSTOMER
Great service!
2/10/2022
Malcom D. VERIFIED CUSTOMER
Thank you for serving my car and getting me out fast. I appreciate your help
2/10/2022
Paulina M. VERIFIED CUSTOMER
Thank you Johnathan! It was definitely worth the trip from Long Beach. I look forward to being serviced by you and your team in Covina.
2/10/2022
Benny R. VERIFIED CUSTOMER
My vehicle maintenance was done with in a good time frame. And I was educated on my vehicle future maintenance. Well done
2/10/2022
Marguerite T. VERIFIED CUSTOMER
Oscar is a great asset to your service team ????
2/10/2022
Kristal D. VERIFIED CUSTOMER
He was great. Very helpful.
2/9/2022
Craig W. VERIFIED CUSTOMER
I’m generally happy. However, the person who examined my vehicle left the fog lights on and the headlights off. Since I always leave the headlight switch in the Auto position, I assumed it was there and drove a mile in the dark with no lights. Then, when I turned them on, the fog lights were also on. The lights should be left as the customer has set them.
2/9/2022
Carlie G. VERIFIED CUSTOMER
Jonathan was so kind and accommodating! 100/10
2/9/2022
Rodolfo T. VERIFIED CUSTOMER
Oscar Najera was very courteous and extremely efficient.
2/9/2022
Marina C. VERIFIED CUSTOMER
Once again they took.my change over 2 dollars last time it was 10 no one ever called me back
2/9/2022
Margaret D. VERIFIED CUSTOMER
I had to fork out 129 Dallors I didn't have because the worrentee ran out that I don't know about and the service people don't let me know till after they did the service on my car. They should of told me your worrentee is over there's going to be a charge,that was half my rent money I will not be back
2/8/2022
Yolanda M. VERIFIED CUSTOMER
Took longer then I expected it to take, I was there
Fot 21/2 hours for a oil change and put on new windshield wipers..the employees were nice..
2/8/2022
Hector S. VERIFIED CUSTOMER
Karen is super professional and polite. Every time I go into the service dept she takes care of my issues and goes the extra mile. She goes above and beyond and has excellent customer service.