The service department is very courteous and friendly
2/1/2022
Saul H. VERIFIED CUSTOMER
The costumer service was very great, excellent service!
1/31/2022
Victoria G. VERIFIED CUSTOMER
Service took way too long. Wish I was advised it was going to take 5 hours so I could have made other arrangements.
1/30/2022
Freddie D. VERIFIED CUSTOMER
Kia always performs highly in every area of Service. I'm very grateful to the staff there and do let others know how satisfied with Kia,s Service.
1/30/2022
Joelanda P. VERIFIED CUSTOMER
I’d be more than happy to take a survey. I’m very pleased with the service I received from Oscar and the staff. Thank You so much!
1/30/2022
Carmen D. VERIFIED CUSTOMER
I had to call customer service for an update, after finding out that the car was passed warranty and would not be able to fix it...I was charged 175 for a diagnostic fee which I feel is completely over priced when it's a computer reading codes off the engine.I know each dealership is owned privately and therefore could charge any price but I think that was a too much...will not go back to that dealership.
1/30/2022
Alex S. VERIFIED CUSTOMER
Covina Valley Kia to me is my favorite spot to get a Kua vehicle. They provide great services and deals that you cannot refuse to pass up
1/30/2022
Deborah R. VERIFIED CUSTOMER
Great experience
1/29/2022
Manuel L. VERIFIED CUSTOMER
Big improvement. Especially they changed and call you beforehand for any additional service items instead of waiting until you’re already there to tell you
1/29/2022
Michele T. VERIFIED CUSTOMER
Michael is the best! Great customer service. He always keeps me informed on the status of my car’s service.
1/29/2022
Lanette B. VERIFIED CUSTOMER
Great Service ! Only place I take my car.
1/29/2022
Marilyn J. VERIFIED CUSTOMER
Well done
1/29/2022
Leo C. VERIFIED CUSTOMER
I was very dissatisfied with the service, I hope I don't have to go back to that place. I found it to be an unprofessional and very unresponsible service. They offered me a service of an hour and a half to a maximum of two hours and I stayed almost five hours and only received half of the service.
1/28/2022
Linda G. VERIFIED CUSTOMER
The Covina Kia team has done an excellent job on the maintenance of my 2016 Sorento, for the past 5.5 years. I’m very happy with the service.