I have taken my vehicle 2 times to check a weird noise after getting serviced and the vehicle has the same problem. I need this taken care of, I have wasted a lot time taken it back to get checked.
1/20/2022
Nikola Z. VERIFIED CUSTOMER
No Brainer! Car came in on a tow truck left fixed! :-) service and insurance company took care of the rest.
1/20/2022
Raquel G. VERIFIED CUSTOMER
Karen helped me out with a claim regarding my trunk paint peeling off. Corporate asked her to send over 2 estimates but she followed her bosses protocal and sent it to the regional manager which denied my claim. I wanted to know his name. I called Corporate and they were puzzled because he did not have that authority to do so because he is not the one who issues the claim checks for the authorized Collision centers. So, to protect other potential Kia consumers, I drove my car into 3 Kia dealerships showed browsing guests my peeled off paint that is not wear and tear but a paint defeat and 6 buyers, 1 who had cash the others good credit all left the lot. My estimates were roughly around $2,000 to fix my car, today Kias loss was over $170,000
1/20/2022
Frances S. VERIFIED CUSTOMER
Great customer service very nice and took the time to explain things to me
1/20/2022
Virginia D. VERIFIED CUSTOMER
Mike Connelly and his crew does a great job . Trustworthy definitely.
1/19/2022
Philip C. VERIFIED CUSTOMER
Mike always does a great job !!!!!!!!
1/17/2022
Louis S. VERIFIED CUSTOMER
Jonathan was awesome and always kept me up to date on the status of my car.
1/17/2022
Alonso E. VERIFIED CUSTOMER
Outstanding service!
1/17/2022
Nykael W. VERIFIED CUSTOMER
Jonathan was very polite and my service went by quickly. Thank you!
1/16/2022
Gwendolyn B. VERIFIED CUSTOMER
Cover the repair
1/16/2022
Jaime M. VERIFIED CUSTOMER
Satisfied with customer service but vehicle inspection report didn’t let me know what other necessary replacement parts or fixtures need attention soon.
1/16/2022
Jamie R. VERIFIED CUSTOMER
Thank you
1/15/2022
Luz C. VERIFIED CUSTOMER
Very friendly and professional
1/15/2022
Martha R. VERIFIED CUSTOMER
Good professional service.
1/15/2022
Juliann M. VERIFIED CUSTOMER
Mike is outstanding! Excellent customer service!!!
1/15/2022
Juan E. VERIFIED CUSTOMER
Awesome customer service everything was great!
1/14/2022
Carmen R. VERIFIED CUSTOMER
There weren’t communicating with me regarding the status of my car and didn’t offer a rental car for me and wen I went to pick up my car after hours due to me not having transportation to pick up my car one of the salesman saw me come in the building and resumed to keep on talking to another salesman and ignored me being there I had to flag him down I’m not happy at all with the customer service.
1/13/2022
Michael B. VERIFIED CUSTOMER
Mike kept his promise to have me picked up early a.m to retrieve my car and keep a Nine o’clock Doctor appt..???????????????????????? For Mike
1/13/2022
Luisana Z. VERIFIED CUSTOMER
Okay
1/13/2022
Ruth A. VERIFIED CUSTOMER
Michael and staff were very welcoming from the second I drove up to the service area. My experience was great, “Thank you!”
Sincerely,
Satisfied customer