Customer service was excellent. My
Vehicle was serviced in a timely manner. Thank you.
11/30/2021
David M. VERIFIED CUSTOMER
Michael was absolutely wonderful. He was friendly, knowledgeable and went above and beyond to provide excellent customer service. My experience was great and i truly appreciate great customer service
11/29/2021
Matthew R. VERIFIED CUSTOMER
We had an unusual problem with our transmission BUT Kia (the company) has very strict policies against problem resolution by demanding that we leave our vehicle for numerous days so that Kia can determine what the problem is. Totally unacceptable!
We recently bought a used Toyota Prius and had no problems with fixing a major problem.
If Kia wants to keep its name in good standing, we expect much better service!
11/28/2021
Shirley P. VERIFIED CUSTOMER
Eduardo was very nice and very informative.
11/28/2021
Alejandro F. VERIFIED CUSTOMER
Customer service provided by Michael Connely was outstanding.
11/28/2021
Jerry V. VERIFIED CUSTOMER
I appreciate what Michael does for me and family. Great personality
11/28/2021
Seonghoon K. VERIFIED CUSTOMER
Wrong part ordered. Only found out wrong part after car was dropped off to fix. Now have to wait another week to fix.
11/28/2021
Miguel-Veronica A. VERIFIED CUSTOMER
Very pleased with the courteous stafff
11/27/2021
Jin M. VERIFIED CUSTOMER
She was professional and clear. I satified.
11/26/2021
Marlene S. VERIFIED CUSTOMER
The only reason I continue to go to your shop is because Michael has the best customer service!
You are very lucky to have him
11/26/2021
Lillian M. VERIFIED CUSTOMER
Absolutely appreciate the service team at Covina Valley KIA
11/25/2021
Rashad M. VERIFIED CUSTOMER
It'd better be a cold day and hell before they ever think about getting rid of Mike I was lost without him
11/24/2021
Christine C. VERIFIED CUSTOMER
There was no sticker placed inside the car to indicate when the next oil change should take place
11/24/2021
Suzanne M. VERIFIED CUSTOMER
Thank you, Mike, for always taking great care of us!
11/24/2021
Ricardo R. VERIFIED CUSTOMER
Very satisfied
11/23/2021
Julian C. VERIFIED CUSTOMER
Karen was an amazing person
11/23/2021
Cristina A. VERIFIED CUSTOMER
Everyone is amazing and they always take care of my car and they go above and beyond for my self n my car.
11/22/2021
Elliott S. VERIFIED CUSTOMER
Eduardo was great. Good service, set good expectations, and was kind through the whole process. I appreciate him!
11/22/2021
Diane F. VERIFIED CUSTOMER
Just FYI I drive from highland park, because Covina valley Kia far surpasses other dealerships and it servicing in my area. Thanks again for exceeding my expectations every time I go.