He's very professional and knowledgeable, always greets with a smile and respect.
8/19/2021
Lisette L. VERIFIED CUSTOMER
Jonathan Martinez is the best keeps the client informed and very professional.
8/19/2021
Roger /Mary. VERIFIED CUSTOMER
Was very helpful
Pleasant to deal with
8/19/2021
Yadira O. VERIFIED CUSTOMER
I have been helped many times by Michael. He is a very knowledgeable professional and always greets you at the door. 6 out of 5 stars!
8/19/2021
Dario C. VERIFIED CUSTOMER
Well He kept me informed with my car I hope that He gets back to me on the part that needs to be fixed should be under warranty from kia Mike C. I’m always pleased with His help all the staff very nice that the owner Wess **** has working.????From The Camacho’s Thank You ????
8/18/2021
Patsy B. VERIFIED CUSTOMER
Bad customer service
8/18/2021
Randy L. VERIFIED CUSTOMER
My wife and I love Covina Kia. Service has always been great ????.
8/18/2021
Breanna S. VERIFIED CUSTOMER
Eduardo Tijerina was a pleasure to work with!
8/18/2021
Mario C. VERIFIED CUSTOMER
He is awesome...
8/18/2021
Pedro /Marlene. VERIFIED CUSTOMER
Gracias a Eduardo muy buen customer service. Muy amable y respetuoso y lo mejor que me hayudo en mi idioma natal “spanish”. GRACIAS EDUARDO
8/18/2021
Shannon G. VERIFIED CUSTOMER
Eduardo made sure that my need was addressed. He was willing to help and provided excellent customer service. My car needed a part that wasn't available so, he's making sure to keep me posted when the part arrives and assured me that I would receive a call to bring my car to complete the service.
8/17/2021
Stephan L. VERIFIED CUSTOMER
Work completed ahead of schedule.
8/17/2021
Richard C. VERIFIED CUSTOMER
CoomunciTe with customers more, return calls,
8/15/2021
Tannia N. VERIFIED CUSTOMER
Eduardo provided very excellent customer service!
8/15/2021
Julio A. VERIFIED CUSTOMER
Good work and professional service....as usual
8/14/2021
Adrian H. VERIFIED CUSTOMER
Karen and Johnathan were a great help. Very courteous and efficient help. Will definitely be back.
8/14/2021
Darrell W. VERIFIED CUSTOMER
I had an appointment for 2:20pm. I had errands to run so I dropped the car off at 8:30am. Arrived back at the dealership at 3:30pm to wait and noticed it was still in the same spot. I walked into the service department to check on it and they hadn’t gotten to my vehicle. Mind you my appointment was at 2:20pm - it wasn’t just a show up and you can work on it whenever. They told me I also had one car ahead of them. Unacceptable. I will never bring my car back to this dealership for service or sales. Sadly my friend and I both bought our cars from them in April. You guys are a joke.
8/14/2021
Debra V. VERIFIED CUSTOMER
Liked how the customer service friendly helpful personnel definitely come back to this place thank you so much for being so nice
8/14/2021
Sharolyn R. VERIFIED CUSTOMER
It was such an easy process. ALL the staff at Covina Valley Kia were friendly & readily helpful. Thanks so much!
8/13/2021
Mary Ann. VERIFIED CUSTOMER
had to wait 20 min to get car after telling me can done and I can see but Noone had keys wow ok