Mike Connell ALWAYS take good care of me and my car. He has a wonderful personality, is straight forward and explain everything clearly that needs to be done and what it will cost. My car is 11 years old, runs and looks good, and I have dealt with Mike for several years. I would not go back to him if I was not satisfied with him and your service.
7/23/2021
Roberta V. VERIFIED CUSTOMER
When I was getting frustrated with my bank, Michael help me calm down and work through the process of paying my bill. His calmness was just what I needed.
The excellent care of my car is why I come back.
7/23/2021
Kandice W. VERIFIED CUSTOMER
Great experience. Service was completed faster than the promised time.
7/22/2021
Sirgiolydia G. VERIFIED CUSTOMER
Michael is a warm and pleasant representative of Kia. I appreciate his hard work. I bever see him idle, he is always working hard.
7/22/2021
Peter M. VERIFIED CUSTOMER
Michael Connelly is the best!!
7/22/2021
Randie M. VERIFIED CUSTOMER
Everything was good but I would’ve appreciated an update on the status of my vehicle each day to give me an idea of how long I would be without it. On the first day I dropped it off, nobody called at the end of the day to tell me it would be staying overnight.
7/22/2021
Kevin J. VERIFIED CUSTOMER
Mike provides excellent customer service! As does Jennifer!! Thank you!
7/22/2021
Denyse A. VERIFIED CUSTOMER
Michael was awesome!! He got my vehicle signed in and serviced quickly.
7/22/2021
Ana M. VERIFIED CUSTOMER
Terrible service, I wish I don’t have to go back there
7/22/2021
Jocelyn S. VERIFIED CUSTOMER
service is great, very satisfied.
7/21/2021
Michael N. VERIFIED CUSTOMER
Everything was fine except the tune up took much longer than I anticipated.
7/21/2021
Leslie F. VERIFIED CUSTOMER
Not satisfied the first time I took my car in because your ac machine broke. I haven’t had ac in my car since. The next place I found as close to me as possible could take me 8/10. Karen was able to get me an appointment July 29. All’s good now. Thank you.
7/20/2021
Guillermo T. VERIFIED CUSTOMER
My schedules oil change and reval where done very promptly.Thank you..
7/19/2021
Kandyce S. VERIFIED CUSTOMER
Was going good up until now. The same issue just occurred. And now my car is doig the exact same thing. Where my steering wheel locks and my wheels will not turn. And I just got it back from you about 1 week ago. What can I do??
7/18/2021
Micah P. VERIFIED CUSTOMER
It was my first time bringing my Kia in for service. Just needed a key programmed. Set an early morning appt (7:40) so Service wouldn't be behind schedule. Arrived early (7:30). Told it would take 2 hours! (Too long) Took 2.5 hours. I was very late to work. Not happy nor inclined to come back.
7/18/2021
Brandie Y. VERIFIED CUSTOMER
Courteous customer service and very timely.
7/18/2021
Karen B. VERIFIED CUSTOMER
Extremely welcoming and attending. Service was quick and easy.
7/18/2021
Cristina T. VERIFIED CUSTOMER
He is very professional, respectful, full of energy and good personality.
He is a good asset to Covina Kia.
7/17/2021
Emily B. VERIFIED CUSTOMER
Very rude customer service. Not specific with what they fixed on my car. Very dissapointed in that. I felt scammed.
7/15/2021
Maria S. VERIFIED CUSTOMER
I received excellent service from Jonathan he is an excellent person and treats the customer very well