Mike exceeded my expectations.
His professional, yet personal approach to customer service satisfaction was outstanding. Valley Kia of West Covina is indeed fortunate to have Mike as an integral member of its team and should be proud to have him as one of their representatives of quality care and workmanship. Because of Mike, I will be returning for further service needs and work.
Kudos to Mike and my highest recognition, as a more than satisfied customer.
Look forward to seeing Mike again,with a smile on my face...and his.
7/14/2021
Maricela /Julio. VERIFIED CUSTOMER
Mike has been grate with us, completely satisfied
7/14/2021
Alfredo G. VERIFIED CUSTOMER
I wouldn't explain what they did to my vehicle and why they recall?
7/14/2021
Deborah H. VERIFIED CUSTOMER
Always good service - thanks!!
7/13/2021
Nichole H. VERIFIED CUSTOMER
Michael Connelly has great customer service. He took the time to hear my concerns. The service department had my car fixed same day within two hours. Awesome experience at Kia Covina.
7/12/2021
Elidia C. VERIFIED CUSTOMER
Jonathan was very professional and informed me off all information that I needed to know
7/12/2021
Yvonne R. VERIFIED CUSTOMER
Mike is always so helpful, he’s friendly no matter what time I go in , from dropping my car off at 7:30am to picking it up at 5:55pm. I wait just so he could help me. He is fully knowledgeable n answers all my vehicle questions. Great employee.
7/11/2021
Israel M. VERIFIED CUSTOMER
Michael is excellent, really enjoyable experience!
7/11/2021
Brian E. VERIFIED CUSTOMER
Michael always gives me the best service and treats me as if I'm the only customer there, even though I'm not! He's professional, courteous, and explains what's being done to my car with complete clarity every step of the way!! Thanks Michael, your the BEST!!!!
7/11/2021
Gwendolyn B. VERIFIED CUSTOMER
Clean of the suv fast and the vacuum ok
7/11/2021
Jessica P. VERIFIED CUSTOMER
Mike went above and beyond and I would 100% recommend him. I did have a bit of a difficult time with one of the women in service but working with Mike was amazing! Thank you Mike!
7/11/2021
William M. VERIFIED CUSTOMER
Good evening. I was thoroughly impressed with the professionalism of the service department from the manger to the service advisor. I definitely plan on making this my Service Department. Thank you all for a great experience.
Sincerely William M
7/10/2021
Azucena G. VERIFIED CUSTOMER
Minor job took two hour wait with appointment? Told car ready and then had to wait until it was washed.
7/10/2021
Lisa O. VERIFIED CUSTOMER
Great service
7/10/2021
Henry P. VERIFIED CUSTOMER
Thank you for a job well done!
7/9/2021
Tony H. VERIFIED CUSTOMER
Eduardo did a great job.
7/9/2021
Brian K. VERIFIED CUSTOMER
The repair was done earlier than promised. I am very happy with this visit. Thanks.
7/9/2021
Marissa C. VERIFIED CUSTOMER
Karen was great! The service was super quick. A job well done!
7/9/2021
Stefanie R. VERIFIED CUSTOMER
Although my car was fixed, the professionalism at this location needs help. The people who were hands on working on my car were great but the people at the desk aren’t the friendliest. Each time I show up it gets worse and worse.