Matt was fantastic he made my experience very plaseant.
7/10/2024
John M. VERIFIED CUSTOMER
Eric kept us informed on the progress of our car.
7/10/2024
Maria B. VERIFIED CUSTOMER
George was friendly and professional. Staff here is always welcoming
7/8/2024
Francisco R. VERIFIED CUSTOMER
Very good
7/8/2024
Renee P. VERIFIED CUSTOMER
All my questions were answered and car was ready and washed before time given.
7/8/2024
Elizabeth S. VERIFIED CUSTOMER
Took car in early Friday evening for appointment at 7:30am Saturday morning, Carl was able to get my car worked on and got it back to me that evening by 7pm
I was a happy camper indeed
Thank you
7/8/2024
Dale K. VERIFIED CUSTOMER
Thank you and thank Michael friendly and professional
7/7/2024
Edvin H. VERIFIED CUSTOMER
Waited a couple of hours for my car to get serviced but it was expected. Overall great service and customer service. Thanks again Kia.
7/7/2024
Luisjacqueline V. VERIFIED CUSTOMER
There was a bit of a mix up but the rep was able to take care of us so I would say the service recovery was great. Probably one of the better experiences I’ve had at Covina valley Kia
7/7/2024
Richard R. VERIFIED CUSTOMER
I was pleased that your dealership could get me an appointment in a timely manner . I was denied an appointment any time in the near future by a dealership close to my home.
I really appreciate the good communication from Eric and your staff.
Your receptionist was very kind when I picked up my car. I was seated with my two granddaughters and she timed the tv to Tangled , a kids movie.
7/7/2024
Mary R. VERIFIED CUSTOMER
Great service
7/6/2024
Thom C. VERIFIED CUSTOMER
Thanks
7/5/2024
Jose G. VERIFIED CUSTOMER
Thanks for your help
7/5/2024
Clay B. VERIFIED CUSTOMER
Tryed to sell me on engine performance oil treatment to remove carbon from engine. I called Kia Corp. They looked it up and "Stated that type of treatment is recommended if engine is using oil and vehicle must be left overnight." The vehicle only has 14700 miles. Left finger prints on hood.
7/5/2024
Armando C. VERIFIED CUSTOMER
Job well done, very satisfied with customer service rep Matt, only issue is my appointment was for 1:00PM yet my car wasn’t ready until 4:30 wait time way to long for an oil change. 2nd issue is excessive oil consumption need to add a quart of oil every 350 miles. Car does not smoke or leak oil.
7/5/2024
Christina L. VERIFIED CUSTOMER
I've been driving KIAs for over 20 years and was very satisfied. My 2012 Forte has been the best with no major problems. Thanks!
7/5/2024
Catherine A. VERIFIED CUSTOMER
Awesome service with Mat. Matt deserves to get recognized by the management for his great customer service.
7/4/2024
Bryant M. VERIFIED CUSTOMER
Very professional and great customer service
7/4/2024
Dina O. VERIFIED CUSTOMER
Great people!! Great service!!!
7/3/2024
Courtney L. VERIFIED CUSTOMER
Matt is always very helpful and straightforward. Disappointed in the cleaning of my car. Received my car back more dirty than when I took it in.