Mr. Norris was very friendly and helpful. I appreciate his help greatly.
11/9/2021
Jasmine T. VERIFIED CUSTOMER
Yes
11/7/2021
Adam A. VERIFIED CUSTOMER
awesome job
11/7/2021
Jennifer F. VERIFIED CUSTOMER
Great customer service as always!
11/7/2021
Richard C. VERIFIED CUSTOMER
Great service, honest, straightforward. Accommodated me being really late. Comfortable waiting area.
11/7/2021
Carol L. VERIFIED CUSTOMER
I am very pleased with Layton Norris handling of my issues. He is a true asset to Kia
11/6/2021
LISA M. VERIFIED CUSTOMER
When I called Kia before taking my car I asked if I had to pay for them to check it over. I was told no. That it is still under warranty. Then I go to pick up my car the next day they were charging me $149.00. They were not honest. I would rather take my business else where when treated that way. This bumper to bumper warranty is all crap. They don’t go into details saying that the battery isn’t covered after 36000 miles. Just very upsetting when I’m paying on a vehicle that’s only a year old and already having trouble.
11/5/2021
Michael D. VERIFIED CUSTOMER
Very good service all around
11/5/2021
Cesar G. VERIFIED CUSTOMER
Thanks for the great service
11/4/2021
Kelly S. VERIFIED CUSTOMER
The horn keeps honking and the lights flash periodically.
11/4/2021
Julia M. VERIFIED CUSTOMER
Black grease hand prints all on the back of the car.
Screws left in the trunk?
Bracket left in passenger floor board.
The sunroof did not get tested for leaks, my car was not even washed before I picked it up even though I specially asked for it to be cleaned since it hadn't been able to be washed in a month. I also asked them to reset the oil change trip alert and they didn't do that either.
11/2/2021
Pamela T. VERIFIED CUSTOMER
Great customer service. Made me feel like a valued customer
11/2/2021
Mindy F. VERIFIED CUSTOMER
Great Service!!
11/2/2021
Billie C. VERIFIED CUSTOMER
Great job, very courteous
10/31/2021
Jill W. VERIFIED CUSTOMER
Thank You for being there, I just didn't know what to do.
10/31/2021
Jimmie W. VERIFIED CUSTOMER
All good.
10/30/2021
William D. VERIFIED CUSTOMER
Great service
10/29/2021
Joe D. VERIFIED CUSTOMER
The team @ KIA of Abilene always takes care of me.
10/29/2021
Mary G. VERIFIED CUSTOMER
The oil change was as usual but...my engine light was on an I thought they would see it an look in to it. They always manage to find everything else. I asked if they checked that an the manager says... we did not see that. It's only starring at you in the face and my SLD light blinking like crazy ...and they didn't see it? I guess your service dept needs glasses
I just wish they would of seen it an looked into it an said something but it never fails. NO ONE gives good service there