I am not happy with my kia I've been having problems ever since I purchased it everything that has been done to it all the issues I've had im just not satisfied with it I'm sorry but at this point I feel I was sold a vehicle that had problems from the beginning Thank you but I'm very discouraged with it
10/15/2021
RINA D. VERIFIED CUSTOMER
He was very nice!
10/15/2021
James W. VERIFIED CUSTOMER
your service department went well beyond the normal treatment we have received at other companies. thank you
10/15/2021
Karen C. VERIFIED CUSTOMER
Wry good and friendly service I was very pleased
10/15/2021
Michael B. VERIFIED CUSTOMER
I walked in no notice, no appt with a tire emergency and got immediate service. Again I can not compliment the service I receive high enough.
10/14/2021
Rebecca B. VERIFIED CUSTOMER
Thank you! It was fast and done perfectly!
10/14/2021
Ashley M. VERIFIED CUSTOMER
Ya’ll are always efficient and thorough. Thank you for always doing such a great job.
10/13/2021
Jed H. VERIFIED CUSTOMER
Great service department, have always been well pleased with service and friendly staff
10/13/2021
Carol L. VERIFIED CUSTOMER
Love Kia of Abilene. Layton is very professional and makes sure my concerns were addressed.
10/13/2021
Stephanie G. VERIFIED CUSTOMER
Excellent and fast service
10/13/2021
Judith R. VERIFIED CUSTOMER
Dr
10/13/2021
Eva A. VERIFIED CUSTOMER
Service was prompt and I was very satisfied with the employee friendliness.
10/12/2021
Felix R. VERIFIED CUSTOMER
Good job
10/12/2021
Roy W. VERIFIED CUSTOMER
Thank you I will respond to the manufacturer when I hear from them
10/12/2021
Donald T. VERIFIED CUSTOMER
Happy
10/12/2021
Rachel C. VERIFIED CUSTOMER
Very satisfied
10/12/2021
Christopher S. VERIFIED CUSTOMER
KIA of Abilene has always done my oil changes. With these changes my van was always vacuumed. This time around, I had 4 new tires, an alignment + an oil change done and my van wasn’t vacuumed. The orange dots on the brand new tires were still. I also felt rushed when organizing the service. Originally took it in to check my bumper, was told I needed to go to a body shop. No problem, I know someone that’s always done my body work. Since KOA has always done a great job for me in the past, l thought I’d ask. After I was told KOA could not handle I enquirer about tires, oil change and alignment. Felt rushed through the process as if it was going to be too much work. Perhaps you’re short staffed, or have new management… I don’t know. I’ll continue to take my car to KOA. I like keeping my maintenance work at one location for resale purposes.
Just sharing my honest assessment.
I’m not the kind to jump on social media and bash anyone.
See ya next time.
Maybe it will be better.
10/8/2021
Bruce B. VERIFIED CUSTOMER
Good service. Good service representative in Jacob!
10/8/2021
Tyre R. VERIFIED CUSTOMER
They are always friendly and give excellent service. I appreciate the extra effort given to get my Seltos back in service.....