Charlotte was friendly,informative & thoughtful during the service process.
7/31/2021
Terri R. VERIFIED CUSTOMER
Charlotte is wonderful and treated me like royalty!Very kind and respectful.My entire experience there was over the top wonderful! I was expecting good service,but I can honestly say that Abilene Kia is far above any other dealership I've had experience with. I will definitely recommend this dealership. I give you highest mark for great customer service. They even washed my really filthy car and made it look brand new. Everything was spotless and really even peaceful.Great job Charlotte, and everyone else involved in my visit. Thank you.
7/31/2021
Sandra G. VERIFIED CUSTOMER
Made my concerns important and kept me in the loop all the way through.
7/31/2021
ROBIN C. VERIFIED CUSTOMER
Excellent customer service!
7/31/2021
Tonya C. VERIFIED CUSTOMER
Thank you KIA has been so good to me. I send everyone there. Today was fast and pleasant. Thank you very much. The service man even opened my door for me! What wonderful employees you have @ southwest drive! Tonya C
7/31/2021
Amy D. VERIFIED CUSTOMER
Kia of Abilene never disappoints! We are on our FOURTH Kia & can’t imagine driving anything else. All have been purchased @ Kia Of Abilene. Their team is undoubtedly the absolute best. No pressure & eager to please!!
7/30/2021
Lisa M. VERIFIED CUSTOMER
Great customer service
7/30/2021
Daniel M. VERIFIED CUSTOMER
Thank you for working on my Kia , I’m just waiting on my part to come in so , y’all can fix the other issue with the car
7/30/2021
ROMAN F. VERIFIED CUSTOMER
James service is fantastic
7/30/2021
Angie F. VERIFIED CUSTOMER
I received great service today. You're team was very helpful and professional.
7/30/2021
Tammy R. VERIFIED CUSTOMER
Everything was done efficiently and the staff was terrific
7/29/2021
Lola G. VERIFIED CUSTOMER
Best staff always kind and prompt willing to answer any questions you might have always a job well done Very satisfied!! ????
7/29/2021
JENNIFER M. VERIFIED CUSTOMER
Great fast and friendly service ????
7/29/2021
Cheryl D. VERIFIED CUSTOMER
I have been impressed with the service I have received each time. Thank you.
7/28/2021
Maria R. VERIFIED CUSTOMER
Thank you so much!
7/28/2021
Gennie R. VERIFIED CUSTOMER
Was in warranty. Work was done quickly. Not a long wait time.
7/27/2021
DREW M. VERIFIED CUSTOMER
Michael and Charlotte were very helpful and quick with the service they provided me.
7/27/2021
Geneva G. VERIFIED CUSTOMER
The service dept is good. That is all.
7/25/2021
Edward C. VERIFIED CUSTOMER
Very impressed how I was treated in the service department today. Earlier this morning I stopped by to see if by chance I could get my 12,000 service on my Seltos. James quickly looked up availabilities. Here is where James professionalism kicked in and what impressed me tremendously! He said can you bring your vehicle back in at 430? I said that would be perfect, he ok see you then. I was like do you need my name or type of vehicle? James replied no see you at 430 415 would be better! I left there thinking this guy remembers me from my first time I went in... very impressive to feel like I was somebody and no need to remind him. With all the poor service being given now a days in all industries, this was outstanding! Did he call me by name? No, but he handled this particular customer superbly! I was so impressed so here I am sharing. Thanks James and crew! Well done!