I'm on my 3rd Kia as your records show and was strongly leaning towards getting a 4th, which now is definitely not an option for me as I feel you all didn't do what was better for your customer. I come in to get a mirror replaced. After further research I see it would've been less expensive to REPLACE the entire mirror versus buying parts (literally double the price) to fix the previous one. If that's the business of Peltier Kia I want no parts of it. I do thank you for fixing the issue however I will no longer do business with Peltier Kia.
3/14/2022
Trenton B. VERIFIED CUSTOMER
I was satisfied with my oil change, tire rotated ect. But one of the things that i was not really satisfied with was the detailing side of it when I got in the driver side had been vaccumed an detailed but the passenger seat and the back seat hadnt been detailed at all. The car was wash good, besides the interior detailing everything was good.
3/14/2022
Janis J. VERIFIED CUSTOMER
I went to start my car Sunday morning and the engine was running rough and missing. Running extremely loud and the engine light was on. I immediately turned the car off and we’ve sent an email and tried calling the dealership. Hope to hear back first thing Monday morning. We also found a screwdriver under the hood. We left it there. It is not ours! The car will need to be towed into the shop for repairs. The car had just had its 30,000 mile maintenance on Saturday. We picked the car up at around 1:45 on Saturday drove straight home and didn’t turn the car back on until Sunday morning.
3/14/2022
Janice E. VERIFIED CUSTOMER
I love peltier kia of Longview! They are great!
3/13/2022
Jesse S. VERIFIED CUSTOMER
Rick was very personable and responsive, and, even though he was obviously busy with many other customers having demands on his time, he gave appropriate attention to what questions and needs I had at the time, and kept me informed of progress.
3/12/2022
Alton S. VERIFIED CUSTOMER
I appreciated the free car wash!
3/11/2022
Angelia S. VERIFIED CUSTOMER
He was very nice, and professional. He made me feel important.
3/11/2022
Ruth T. VERIFIED CUSTOMER
Everyone was very cordial today
3/10/2022
Jimmy R. VERIFIED CUSTOMER
Excellent service as always.
3/9/2022
Cynthia T. VERIFIED CUSTOMER
He was very kind, knowledgeable and professional.
3/9/2022
Judy T. VERIFIED CUSTOMER
Very satisfied..Thank you
3/9/2022
Ranell P. VERIFIED CUSTOMER
Thanks to Bailey and Rick for taking time to help me and keep me updated at each stage. Appreciate the good customer service.
3/8/2022
Lauren H. VERIFIED CUSTOMER
After I took my car in yesterday it makes a loud noise. It was quite before I had it serviced. Now it’s loud when you push on the gas
3/6/2022
Sherrie J. VERIFIED CUSTOMER
Very courteous and attentive service
3/6/2022
Timothy M. VERIFIED CUSTOMER
Good job and in a reasonable time. Thanks Peltier and Rick !!
3/6/2022
Charles D. VERIFIED CUSTOMER
Personally, I am always grateful when the Service department advises me on other outstanding items that are in need of either replacement or repair.
3/1/2022
DANIEL F. VERIFIED CUSTOMER
Mr zapata delivered on all thi gs he said he will do I'd bet on him everything
2/28/2022
Altheia F. VERIFIED CUSTOMER
Rick did an awesome job!
2/24/2022
Aase D. VERIFIED CUSTOMER
Very friendly and helpful!
2/24/2022
Sheila M. VERIFIED CUSTOMER
Thank you so much for your service. The guy name Rick did a very good job even though he told me he was a new employee. Everything else went very well for me. Thank you so much, Sheila