I pd for a oil change which was fine but they charged 100 dollars to program 2 keys and was to fix a bulb that was out and it never was fixed. The gentleman that checked me in took pictures of a car that wasn't even mine.very disappointed.
12/21/2021
THELMA P. VERIFIED CUSTOMER
Great service nice personnel
12/17/2021
PATRICIA D. VERIFIED CUSTOMER
Totally satisfied and treated with respect.
12/17/2021
Cindy H. VERIFIED CUSTOMER
Everything was great
12/17/2021
AMANDA D. VERIFIED CUSTOMER
My vehicle has not been fixed yet and seeing how it was a brand new car I am not understanding how it can already have electronic issues. I have escalated to the general manager
12/16/2021
JASMINE M. VERIFIED CUSTOMER
Jeramie was such a kind young man. Definitely had a pleasant first time in the service department. Detailed reports on the vehicle maintenance were very helpful.
12/16/2021
TONYA M. VERIFIED CUSTOMER
I was pretty much accused of doing the damage to the skid plate. In which I didn't do it. I felt like I was being called a liar. The damage was done before I bought it just happened the zip ties came loose for someone to notice I had something hanging from my car. I will never buy another vehicle from timbrook. I will not pay for the repairs I will take it to court or return the vehicle first.
12/15/2021
ANGELA O. VERIFIED CUSTOMER
The last two times I came for an oil change appointment it has taken way too long. This last time my vehicle was parked outside after complete and I was not notified until after I approached the desk. This was an hour after I arrived. Our other vehicles are serviced at another location and never takes this long. I believe this was the last time I will have my Telluride's oil changed with you.
R
12/15/2021
MARGARET K. VERIFIED CUSTOMER
Jeramie does a great job!
He is very courteous and professional.
I had a great experience at Kia!
12/11/2021
SUSAN D. VERIFIED CUSTOMER
Yes....
12/10/2021
MARGARET P. VERIFIED CUSTOMER
The service team got me into the shop on an expedited basis in order to help me get on the road for a family funeral out of town on Thursday. Otherwise I would’ve needed a rental car. This made a world of difference to me at a stressful time and everyone in the shop was so professional and so pleasant. That also means a great deal, whether during a stressful time or just on an every day basis! Thanks to everyone again. Maggie Pratt
12/9/2021
John R. VERIFIED CUSTOMER
Totally pleased with service dept.
12/1/2021
MARK O. VERIFIED CUSTOMER
Good service. Thanks
12/1/2021
Kenneth . VERIFIED CUSTOMER
You're trying too hard with this tech stuff. It's really making you look incompetent.
12/1/2021
WILLIAM B. VERIFIED CUSTOMER
Very pleasant young man to take care of my recall. Was done in a reasonable time. Well pleased’
11/30/2021
CATHI L. VERIFIED CUSTOMER
Jeramie was top notch! Very polite, pleasant, helpful & informative.