On yesterday I came to Bob Boyte due to battery issues. I had spoken to someone in the service department via phone earlier that day and he explained that I had a warranty on my battery. I asked if I could come today to get it replace and during that call I explained that I get off work at 3pm and I would have to drive from GREENVILLE,MS to Bob Boyte. He ensured that you all could get the job done despite that I would arrive a little after 5pm. I made it to Bob Boyte at 5:14pm and the Rep came out and asked what could she do for me.. I told her that I needed to get a replacement battery she stated “this late” I said yes and told her that I spoke to someone on the phone earlier and they told me to come she asked “who did you talk to” I told her couldn’t remember the guy’s name she stated “well that’s not helping” and walked off. SHE WAS VERY RUDE and seemed to be upset being that I had came in late for a battery. I didn’t feel like a value customer after my experience with her.
5/19/2022
James W. VERIFIED CUSTOMER
That’s just what it was, a job well done.
5/19/2022
John M. VERIFIED CUSTOMER
Supposedly a multi- point inspection was completed and all fluids were topped off, but I found out today that my windshield washer fluid is empty. It makes me wonder what other things were marked as completed and were not done.
5/18/2022
Johnny J. VERIFIED CUSTOMER
Great service as always.
Thank You
5/18/2022
Jerry B. VERIFIED CUSTOMER
Very good
5/18/2022
Romona T. VERIFIED CUSTOMER
Service was impeccable and Brandon was exceptionally attentive to my needs and vehicle.
5/18/2022
Rhoda T. VERIFIED CUSTOMER
Great customer service.
5/18/2022
Latoya D. VERIFIED CUSTOMER
Mr. Younger was very professional and courteous
5/17/2022
Nora G. VERIFIED CUSTOMER
So appreciate Jonathan's professionalism, kindness, and courtesy. He's definitely an organizational asset . I look forward to working with him again.
5/17/2022
Michael B. VERIFIED CUSTOMER
Thank You! Lewis always does a great job looking out for us!!
????
5/17/2022
Kimberly T. VERIFIED CUSTOMER
Be glad to give a high five to Bob Boyte and Johnathan Wright service representative
5/16/2022
Tina W. VERIFIED CUSTOMER
Lewis Younger was very professional and friendly.... Thank you Lewis Younger for that you do... Keep up the great work
5/15/2022
Shirley P. VERIFIED CUSTOMER
We love the job employees at Bob Boyte Honda provide. They are respectful and thorough. Thanwk you!Jonathan was great.
5/15/2022
Janis M. VERIFIED CUSTOMER
Very nice
5/15/2022
Jeremy C. VERIFIED CUSTOMER
Thank you, Lewis.
5/14/2022
Linda B. VERIFIED CUSTOMER
Always pleased with the service department when it comes to my Hondas being serviced there.
5/14/2022
Gennies M. VERIFIED CUSTOMER
Job well done! I would like to have been given a WARRANTY ON MY CAR!!! When you pay CASH for a car, some kind of WARRANTY SHOULD OF BEEN given NO MATTER WHAT! THAT'S VERY BAAAAAAADDDDD Business to Me. I tried to get one and the finance guy or some other little guy kept saying NOOOO!!! because of the mileage. I hate that I bought that car NOW. I pray nothing happens to the car. Dee & Lewis were great help to me & they both deserve higher Pay. Just Very DISAPPOINTED IN BOB BOYTE AS A DEALERSHIP WHEN YOUR ADS says something totally DIFFERENT!! THE dealership as a whole deserves a major F- Failing the CUSTOMER!!!!
5/14/2022
Sherrell I. VERIFIED CUSTOMER
Greg and his staff are very attentive. Great service and no inconvenience. Excellent job.
5/14/2022
. C. VERIFIED CUSTOMER
Great, professional service as always!
5/14/2022
Edward A. VERIFIED CUSTOMER
The only drawback was seeing my vehicle sit for 1 hour after the appt. time before it got worked on. Appointments should be given better priority:-)