Everything was on time and Mr. Shackleford was very nice to deal with. Good experience!
12/10/2021
Stephen C. VERIFIED CUSTOMER
Jonathan was helpful and friendly when I dropped off my car in the morning and kept me apprised of what was going on and what additional maintenance might be required, and when I picked it up in the afternoon after work, everything was ready to go on his desk. He was busy with another customer when I arrived, but the service person who sits in front of him (I unfortunately didn’t get his name) stepped in and got my invoice and car and pulled it around. Two great service associates!
12/10/2021
Cynthia G. VERIFIED CUSTOMER
I checked yesterday to see if they had a key to program to my car. They said yes and I made the appointment, based on the information I was given. I brought my car in at 8:00 am, this morning. I called back after 10:00 am. I was told that the key would have to be ordered and I would have to reschedule. After double checking, I was told that the computer showed 2 keys but none could be found on the premises.
12/10/2021
Mary S. VERIFIED CUSTOMER
Jonathan was very professional and super helpful and I appreciate his assistance.
12/10/2021
Cynthia M. VERIFIED CUSTOMER
Me Matt was very nice and friendly explained in detail what needed to be done extra to keep my car running efficiently and no added pressure just because I was a female.
12/10/2021
Charles B. VERIFIED CUSTOMER
Mr. Gregory Scott provided excellent customer service during my visit. Mr. Scott kept me updated about the progress status of my vehicle service as I waited; my wait time was very reasonable. Mr. Scott also reserved a loaner vehicle should I had the need for one.
However, the problem with my vehicle was not resolved (3rd visit). A sound similar to that of a “Baby Bird” chirping is intermittently coming from the Right-Rear Seat. The sound had stopped when I left the dealership, but returned within 15 minutes. This creates an annoying distraction while operating the vehicle.
12/10/2021
Thomas B. VERIFIED CUSTOMER
None at present. Haven’t had a real chance to drive any distance.
12/10/2021
Lisa M. VERIFIED CUSTOMER
Lewis was so nice and helpful! I will definitely be back!
Thank you
12/10/2021
Barbara Y. VERIFIED CUSTOMER
I was delighted to have Greg in charge of my car. He is superb and I am always pleased with him.
12/10/2021
Kenneth A. VERIFIED CUSTOMER
Very happy with the service
12/9/2021
Leslie R. VERIFIED CUSTOMER
Awesome service
12/9/2021
Rebbecca P. VERIFIED CUSTOMER
Lewis has made himself a household name witb me and my daughter. We both drive Bob Boyte Hondas and Lewis has been exemplary everytime. The best?
12/9/2021
Mary B. VERIFIED CUSTOMER
My data was not reset neither did I get my reminder window decals for next service. I had to drive all the way back. I should be reimbursed for my gas
12/9/2021
Spencer R. VERIFIED CUSTOMER
The service was quick and the staff was friendly!
12/9/2021
Eddie H. VERIFIED CUSTOMER
Everybody was so helpful and I’m very satisfied with the service dept.
12/9/2021
Diane E. VERIFIED CUSTOMER
Lewis gives the very best service,very hard working young man.good attitude and great personality.
12/9/2021
Kimberly H. VERIFIED CUSTOMER
Great, as always!
12/9/2021
Gregory H. VERIFIED CUSTOMER
Lewis and the service team did an excellent job
12/8/2021
Carolyn C. VERIFIED CUSTOMER
Lewis is the best! I have been coming to Bob Boyte since my purchase because of Lewis Younger’s customer service.