Paul Gomez has excellent customer service skills. He always takes the time to listen to issues my car i
s having and explains everything to me in detail. I feel Paul is a service advisor with integrity and honest. I trust my car is I'm good hands with Paul.
11/11/2022
Moleboheng M. VERIFIED CUSTOMER
Trey Taylor Was very helpful and communicated with me through email after I left the car.Excellent costumer service.He also made sure I had a ride home and back to pick up my car.Thank you for making everything smooth and easy.
11/11/2022
Deon S. VERIFIED CUSTOMER
Very Timely service.
11/10/2022
Jason F. VERIFIED CUSTOMER
Not sure what this is about. I haven’t taken my van to service there in a year. If this is about the parts order my repot shop had then I am very disappointed. They delivered the regulator assembly for the wrong side of the vehicle. Both my repair shop and the parts desk were both in a almost constant state of miscommunication. Nobody was willing to figure things out. I had to make multiple calls to the parts desk and to my repair shop in order to get this resolved.
11/10/2022
Keisha O. VERIFIED CUSTOMER
Thanks Paul
11/9/2022
Maria R. VERIFIED CUSTOMER
I got there in a rainy day with a flat tire (being towed) they took care of it immediately and gave me a new tire! I’m so happy to have purchased gap insurance and road assistance gap which covered my expenses. Mr Paul was prompt to help me and very kind. He was professional and quick to act to help me easy my trouble. I’m glad I went there. The staff was amazing
11/8/2022
Dana S. VERIFIED CUSTOMER
Always excellent service with Paul Gomez
11/8/2022
Kathryn B. VERIFIED CUSTOMER
Paul Gomez was very helpful and accommodating through the entire experience.
11/8/2022
Jennifer E. VERIFIED CUSTOMER
Excellent customer service everytime I go.
11/8/2022
Armina W. VERIFIED CUSTOMER
Paul Gomez has been great to accommodate our vehicles issues like maintenance. Paul Gomez make sure we’re safe to continue driving our vehicles ,He accommodate us if we need a ride home and or a toll. Over four year Knowing Paul Gomez, he deserves and earned a trip to hawaii with his family ????
11/7/2022
Bradley S. VERIFIED CUSTOMER
Been waiting on a part since 10/19/2022 and my car is only running worse. Don’t say “we’ll call you when it comes in” if you have no intention of doing so. Just be honest and say it is my responsibility to call every day and inquire if the part has arrived so I can schedule the repair.
11/7/2022
Audrey R. VERIFIED CUSTOMER
Paul is always outstanding, helpful and communicative!
11/5/2022
Cheryl M. VERIFIED CUSTOMER
Paul keep me updated on the service being provided which was greatly appreciated
11/4/2022
Bruce B. VERIFIED CUSTOMER
Paul was great to work with! He is a tremendous asset to the Central KIA team
11/1/2022
Subodh P. VERIFIED CUSTOMER
Trey was great! Everything was smooth.
10/30/2022
David M. VERIFIED CUSTOMER
Good service as usual.
10/29/2022
Roger K. VERIFIED CUSTOMER
Paul did a great job of keeping me informed about the status of my car and repairs needed.
10/28/2022
Corazon H. VERIFIED CUSTOMER
He's an Outstanding Service Advisor.
10/28/2022
Timothy F. VERIFIED CUSTOMER
Paul Gomez always does a great job!
10/28/2022
Mary S. VERIFIED CUSTOMER
I called in for service to my car it was completely in a timendif s r tvice yp with a dolution u ly timely matter..l hope and pray that will offer an rent car. I live in Garland l either have to wait it a little. It a little n in c convenience kcustom we r v have t