I give Jessica the highest grade I can give her for being there for me answering my questions and explaining to me what I need it I appreciate all your help thank you rock Honda
4/23/2022
Fredy G. VERIFIED CUSTOMER
Service and very honest with what was wrong with my car
4/23/2022
Susan L. VERIFIED CUSTOMER
Great service
4/23/2022
Daniel P. VERIFIED CUSTOMER
Very good
4/23/2022
Rafael M. VERIFIED CUSTOMER
Ms. Barajas was kind and helpful. She had a great attitude and made my experience go smoothly.
4/23/2022
Susan L. VERIFIED CUSTOMER
Excellent experience. Very professional.
4/23/2022
Gabriel G. VERIFIED CUSTOMER
I went to get brakes done n so they had to replace the rotors also.for that I got charged $600 . Only front .to me honestly I thought it was too much but Ho well.he also had a new key programmed I guess at no charge but, now my remote start won’t work and that I didn’t asked for it.
4/22/2022
Yolanda G. VERIFIED CUSTOMER
Was satisfied but felt the description of the problem was not entirely correct. I mentioned car was turned on to check the time when waiting to pic up child from school then turned off. Maria wrote the car was left on, draining the battery. 2 completely different scenarios.
I felt battery should have been replaced and want on record in case there is a problem in the future.
I understand Maria’s hands were tied in this matter and she did what she could, I appreciate that.
4/22/2022
Wyatt H. VERIFIED CUSTOMER
Serice Representative was not kind nor did he care
4/22/2022
Desiray J. VERIFIED CUSTOMER
Marie was Awesome!! 100 persent
4/22/2022
Nellie H. VERIFIED CUSTOMER
Ricardo was respectful and he followed through with the estimated time that my car would be finished working on.
4/22/2022
Anna M. VERIFIED CUSTOMER
????
4/22/2022
Juan R. VERIFIED CUSTOMER
Excelente customer service
4/22/2022
Judy H. VERIFIED CUSTOMER
Excellent service!
4/22/2022
JOAN K. VERIFIED CUSTOMER
Thank you, I am completely satisfied, I am hard of hearing and Maria ask ME about once my car was finished would I like a call or a txt, I advise for her to txt ME any information of problems or completion and this is what she did when it's time for my next oil change I will ask for Maria, she also advised she would be out of the office and if I have a problem for ME to contact her. She was great
4/22/2022
Mario R. VERIFIED CUSTOMER
Very professional
4/22/2022
DAVID B. VERIFIED CUSTOMER
Love it
4/22/2022
Donald J. VERIFIED CUSTOMER
Highway robbery On Oil change I call them first
For the right price and when I got there they gave me the wrong price higher And the normal price so I do not trust him anymore
4/22/2022
Matthew H. VERIFIED CUSTOMER
This is our second time getting a basic service done and it did not meet my expectations once again. Once again, I provided my own oil and my wife reminded everyone to please use the oil provided.
When we thought the service was complete my wife was approached and told that there was a problem. The problem was that they did not use the oil we provided despite her reminder. My wife was then told it would take several hours to correct the problem because it was now getting busy and there are other customers in front of her. She insisted that her place in the work queue should not be bumped and that she would like the problem resolved. The issue was resolved and the provided oil was put in the car, but the job took longer than it should have. In my honest opinion, routine maintenance and the manufacturer dealership should be done quickly and at high quality because this is what will bring consumers back for more significant issues should they arise.