Acceleration is now delayed when entering on ramps. What happened?
4/8/2022
Ann S. VERIFIED CUSTOMER
She was very friendly and quick to make sure the car was done very fast since I was waiting for it in the lobby.
4/8/2022
Carolyn S. VERIFIED CUSTOMER
She was patient and very knowledgeable. Very very nicr
4/8/2022
Jerry M. VERIFIED CUSTOMER
Good job!
4/8/2022
Frank G. VERIFIED CUSTOMER
Stephen and Eddie cares about the customers. Thank you guys!
4/8/2022
Cindy M. VERIFIED CUSTOMER
Ronny was very nice and helpful.
4/7/2022
Keiana Q. VERIFIED CUSTOMER
Eduardo is always very professional and keeps me abreast of what is going with my car every step of the way. Eduardo is very good at letting me know when my next service is due, or if not need tires etc. I would refer anyone to Eduardo and Rock Honda
4/7/2022
ARTURO Z. VERIFIED CUSTOMER
You have the most unprofessional people working at Rock Honda. Almost an embarrassment to say I bought a vehicle from this specific dealer. Not only because I had to bring my new vehicle in four times for issues with my brakes and have video footage of the extreme squeaking noise they made but the fact that a mechanic threaten another customers life that was sitting right next to me who was bringing in his vehicle for service after multiple times like myself and to not see a single team from management come out and apologize was horrific. I will never take my vehicle back for any kind of service here, I’d rather drive a distance to another Honda dealer than to come here.
4/7/2022
Marilyn G. VERIFIED CUSTOMER
Arif was very professional, knowledgeable and friendly!!
4/7/2022
Manuel V. VERIFIED CUSTOMER
Thank you for all your guys work , front desk to the labor people
4/7/2022
Becki G. VERIFIED CUSTOMER
My sons car was broken into. We had problems with the first tow truck driver. The next tow truck would not arrive until after closing hours. I was having a panic attack. Maria Navarro was wonderful. She reassured me everything would be fine. She was right. She is awesome. Thanks Maria
4/7/2022
Natalia S. VERIFIED CUSTOMER
No additional comments
4/7/2022
Steven M. VERIFIED CUSTOMER
The communication had a major flaw
4/7/2022
June R. VERIFIED CUSTOMER
Thank you so very much for helping. Eduardo was professional and kind. I appreciate his help. This is my second time sending this. The first one didn’t go through i don’t think
4/7/2022
Gloria D. VERIFIED CUSTOMER
Excellent customer service
4/7/2022
Cecilia A. VERIFIED CUSTOMER
No comments thank you
4/7/2022
Destiny S. VERIFIED CUSTOMER
Communication needs to get better with customer on status of vehicle