Maria is always prompt and professional. We are always happy with the service.
3/10/2022
Gabriela A. VERIFIED CUSTOMER
Upon arrival Eduardo was having a conversation with a colleague and took a while to acknowledge that we needed help. Customer Service skills are lacking, lack of urgency to support clients (trust me I don’t want to be there more than you do). I wish that the service department associates had the same energy and cordial approach as the sales department. It’s unfortunate that our very first experience was unsatisfactory. I would encourage Honda to pay attention to those that are in the service department and coach and train them in customer service tips and techniques.
3/10/2022
Fiorella J. VERIFIED CUSTOMER
Eduardo Florence did and EXELENT job helping me with the service in my vehicle, I'm still coming back for the other right strut on my 2019 Oddesy.
3/9/2022
Edgar M. VERIFIED CUSTOMER
Xcelent
3/9/2022
Melisa S. VERIFIED CUSTOMER
Ricardo was very nice and keep me informed on the status of my vehicle repair.
3/9/2022
Charito C. VERIFIED CUSTOMER
Wait just little bit longer.Quite Ok though
3/8/2022
Janet R. VERIFIED CUSTOMER
Satisfied with the service . Job well done!
3/8/2022
Joseph Autobee. VERIFIED CUSTOMER
Ricardo A felix jr was very helpful and informative.
3/8/2022
Gary L. VERIFIED CUSTOMER
Vey good services
3/8/2022
Miguel C. VERIFIED CUSTOMER
Great customer service!
3/8/2022
HEATHER S. VERIFIED CUSTOMER
Great service as always from Eddie!
3/8/2022
Esther Y. VERIFIED CUSTOMER
Very Caring person , taking care all details need and making sure about my satisfaction ????????????Thanks a lot
3/8/2022
Esteban G. VERIFIED CUSTOMER
Completamente satisfecho
3/8/2022
Fletcher C. VERIFIED CUSTOMER
Maria did an excellent job! Highly communicative, helpful and professional.
3/7/2022
Elvira V. VERIFIED CUSTOMER
Great customer service! Very helpful and informative
3/7/2022
T'Ana F. VERIFIED CUSTOMER
My Honda was due for service it was supposed to have an oil change and my tires rotated I got my car and the tires were not rotated we realized that when we got home so I called the Honda dealer I asked for Mariano Galdamez he was not in so I left a message for him to call me back I still haven’t received a call I don’t have time to be going back and forth and money for gas to be wasting to keep going back-and-forth I am very unsatisfied with the service
3/7/2022
Herika A. VERIFIED CUSTOMER
Really fast service I’m happy with the service
3/7/2022
Jimmy X. VERIFIED CUSTOMER
N/A
3/7/2022
William G. VERIFIED CUSTOMER
Good time
3/6/2022
Curtis W. VERIFIED CUSTOMER
My Rock Honda Representative Eddie was excellent, but bringing my car back 4 times for a repair that should of been done right from a dealership the 1st time is not good . My vehicle has risked engine damage do to oil leaks for the time my vehicle spent at this facility it should of been done correctly. But thanks I just hope it doesn’t leak again.