Maria was great! Very helpful. She kept me updated every step of the way. Thank you for taking care of my car!
6/13/2022
Carlos Q. VERIFIED CUSTOMER
To start with, your online appointment system is worthless because when you arrive for your appointment it’s just a big mess and apparently it’s first come first serve at that point. Secondly, your entire service staff from porters, to service writers to technicians, to mechanics have zero customer service skills and are always in a bad mood. They act as is they are doing the paying customer a favor by their job. If you ask a question, they answer you like if you’re stupid and should know everything about services and costs.
6/13/2022
Andrea O. VERIFIED CUSTOMER
Jessica was attentive and persistent in taking care of my vehicle’s needs. After being mansplained by many mechanics, Jessica heard my concerns and went above and beyond to get the job done without hesitation. I am glad I got to work with her. We need more adamant women like Jessica in this field.
6/12/2022
Julie A. VERIFIED CUSTOMER
Thank you for your efficiency
6/12/2022
Daniel D. VERIFIED CUSTOMER
Excellent customer service. Very professional and answered all my questions.
6/12/2022
Sharon F. VERIFIED CUSTOMER
I was very pleased with Ronny Kelley’s service! He was very through in explaining the service I needed for my Honda CRV. He did this in a polite and friendly manner!!
6/11/2022
Francisco L. VERIFIED CUSTOMER
He was great!
6/11/2022
Pedro J. VERIFIED CUSTOMER
Excellent service
6/11/2022
Josephine U. VERIFIED CUSTOMER
Appreciated that we were kept informed of the service.
Very cordial and efficient.
6/11/2022
Sylvia G. VERIFIED CUSTOMER
Great work! Thank you!
6/11/2022
Briseida G. VERIFIED CUSTOMER
María Navarro is great!
6/11/2022
IRMA R. VERIFIED CUSTOMER
No bueno. Mi troca está tirando aceite estoy muy desepsionada y triste tengo ke perder otro día de trabajo para hir arreglar mi troca ahora tengo desconfianza ke me agan mal los futuros trabajos de mi troca
6/10/2022
Conrad C. VERIFIED CUSTOMER
Keep up the great work.
6/10/2022
Tamara H. VERIFIED CUSTOMER
He was great.
6/10/2022
Simran R. VERIFIED CUSTOMER
Excellent customer service! Thanks
6/10/2022
Destiny G. VERIFIED CUSTOMER
Service advisor was great, no issues with him. Not sure why 2 girls brought my vehicle up and why they didn’t wash it. Not the service generally given by Rock Honda.
6/10/2022
Evelyn P. VERIFIED CUSTOMER
Arif treats clients professionally. Being a good working staff.
6/9/2022
Preston D. VERIFIED CUSTOMER
Amazing service!
6/9/2022
Refad R. VERIFIED CUSTOMER
Very professional and he explained everything to me an extraordinary service.