Mr. Salinas was wonderful! He truly made this experience excellent. I had been frustrated while waiting outside because my brother and I sat in the car for 15 minutes before anyone acknowledged us or asked if we needed anything. Mr. Salinas was patient and his pleasant mannerism made me feel so much better and that he valued my time. When I expressed my urgency in getting my service done quickly because I was due at another appointment at 4:30 he was quick to acknowledge it and worked hard to make sure that my car was taken care of quickly and efficiently, checked in with me during my time there and assured me that I would be able to make it to my next appointment on time. I enjoyed working with him and will be sure to look for him or Stephanie Navarro whenever I come in for service.
12/4/2016
Rosa G. VERIFIED CUSTOMER
Really good service
12/4/2016
bawo e. VERIFIED CUSTOMER
The service rep was very friendly, polite and respectful. He was timely and helpful. I enjoyed my experience. Well done.
12/4/2016
Eric S. VERIFIED CUSTOMER
Professional presentation.
Little to no waiting time when pulling up to service line.
Clean friendly environment.
Amazing experience at Rock Honda !
12/4/2016
Rosalinda D. VERIFIED CUSTOMER
Feel safe w/ services done at Rock Honda
12/4/2016
MICHELL M. VERIFIED CUSTOMER
Keep up Good work Rock Honda great
12/4/2016
Jeffrey R. VERIFIED CUSTOMER
Great guy, answered all my questions. Set up an appointment for me for next Saturday as I requested. Very pleased with the service at Rock Honda.
12/4/2016
Amgad H. VERIFIED CUSTOMER
The service advisor Eddie Flores was exceptional. Very pleasant and understanding of the customer need. Team work is obvious in Rock Honda and everyone is working at his/her best to ensure quality service.
12/4/2016
JUVENTINO B. VERIFIED CUSTOMER
everyone is always friendly and service is great .. thanks Arthur.
12/3/2016
Alfonso B. VERIFIED CUSTOMER
Very nice and professional
12/3/2016
ESTHER R. VERIFIED CUSTOMER
Gary's customer service were exceptional. He made servicing my vehicle very pleasant. For the first time ever, my car was parked waiting for me, instead me waiting for my car. "Thank you, Gary."
12/3/2016
David L. VERIFIED CUSTOMER
Yvonne was awesome with out her intervention you would have lost a customer for life.
12/3/2016
ARMANDO P. VERIFIED CUSTOMER
Great guy, real nice, cared for me and my sons well being
12/3/2016
HECTOR D. VERIFIED CUSTOMER
Shafik is an excellent service advisor, with extra care customer service skills!
12/3/2016
RICKIE C. VERIFIED CUSTOMER
Very good service ????
12/3/2016
EZEKIAL S. VERIFIED CUSTOMER
My service advisor Andy Flores did an excellent job. He always sees me on whatever short notice I give him, makes the process very easy for me, is knowledgeable, has a great attitude, keeps me posted at every step along the way, allows the mechanic working on my vehicle to talk with me for my understanding, has great customer service, he goes above and beyond and why I always come back to you guys for service on my Honda. Highly satisfied