So far I've had the best experience with Rock Honda! Thanks for the great customer service! You guys Rock! ????????????
11/29/2016
EMILIO G. VERIFIED CUSTOMER
Very friendly, well explained, and timely. Rufino was a great help, it is very much appreciated.
11/29/2016
Seidi P. VERIFIED CUSTOMER
great team plus they know what they are doing. they are also very humble and friendly
11/29/2016
Debbie V. VERIFIED CUSTOMER
Very professional and courteous thank you I'll be back when I need more work done or buy another car
11/29/2016
Raul M. VERIFIED CUSTOMER
60 for a oil change is to much I think this will be the lost
Oil change with u guys
11/29/2016
CARLITO P. VERIFIED CUSTOMER
I'm very satisfied with the service provided. Kevin has excellent customer service. He exceeded my expectation. ????
11/29/2016
Teresa E. VERIFIED CUSTOMER
Reasonably priced, stock parts, courteous service and free coffee on a cold morning with free wifi, what else could I ask for? Thank you, Eddie Flores!!!!
11/29/2016
AUNDRE W. VERIFIED CUSTOMER
My service agent Gary Hidalgo was very professional in his treatment towards his customer satisfaction.
11/29/2016
RONA J. VERIFIED CUSTOMER
Kevin was awesome. Other staff were very friendly.
11/29/2016
MARCELA J. VERIFIED CUSTOMER
Rufino was excellent. He was patient and very helpful. Thanks!
11/29/2016
SHANE E. VERIFIED CUSTOMER
Andy Flores was great to work with. He was very professional
11/29/2016
Julia F. VERIFIED CUSTOMER
If I wasn't satisfied with the service provided by rockcod I would not keep coming back. Everyone there is amazing however I filled out a survey when I paid for the service and I diss like you getting these surveys via text message when I've already filled out a survey. This text survey, which if I ignore, you keep sending is annoye if I wasn't satisfied with the service provided by rockcod I would not keep coming back. Everyone there is amazing however I filled out a survey when I paid for the service and I diss like you getting these surveys via text message when I've already filled out a survey. This text survey, which if I ignore, you keep sending is as annoying as hell.
11/29/2016
Larry M. VERIFIED CUSTOMER
My vehicle was returned with dead battery. Vehicle had to be jumped off at service center. Gary set me away without any type of test on battery system. Gary also indicated battery is not covered under warranty 3 yrs 36000 mile. !!!!! I had to return and talk with service manager with in 30 min of my initial service. Manager indicated it was covered and doesn't understand why Gary would say it wasn't covered. Battery was changed under warranty of 3yr 36000 miles thanks to service manager that day !! I appreciate manager going the extra mile for a customer !!!!!!!!! Disappointed with Gary over all !!
11/28/2016
AKLIA C. VERIFIED CUSTOMER
Not at all the fault of the representative who helped me, but I bought my car less than 2 months ago. I brought it back for this issue about a week in, waited for over an hour. Was told it was fixed only to find the same problem happening again within less than an hour after picking up my car. This time I brought it back in for the same issue, waited over 2 hours. I was again told that the problem had been fixed, only to find it happen again within 30 minutes of picking up the car. My time is valuable, and it very frustrating having to keep returning to have the same problem repaired with no results over and over again. That is why I purchased a "Certified" pre owned car, so I wouldn't have to deal with problems lie this.