Good service, on time and appreciate Arif Khan for taking care of my car.
10/15/2016
BERYL ROSE. VERIFIED CUSTOMER
Nobody can do a better job as she can.
Others have this don't care attitude.
I will NOT bring my car there if Maria is not there.
If she quit i will sell my Honda.
Spreen Honda service reps were assholes, some of yours too. But Maria validate me as a person and as a customer.
You are lucky to have her in your team.
10/15/2016
Miguel C. VERIFIED CUSTOMER
Fast service
10/15/2016
Ryan S. VERIFIED CUSTOMER
Arif Kahn was very customer service oriented and created a very welcoming experience for my family. Even after my service had been completed he continued to go above and beyond to ensure that everything was satisfactory. I will continue to service my car at Rock Honda because of Arif's professionalism.
10/15/2016
LEOPOLDO L. VERIFIED CUSTOMER
Service timing ok as well, but noticed the received E mail indicated the Wednesdays service hours were till 9:00 PM. And I was informed by your service dept. there has been a mistake in the hours, maybe they should do the proper corrections for Wednesday's hours so customers do not get confused. This is on the upper E mail area sent as vehicle service reminder. Thank you
10/14/2016
Candace M. VERIFIED CUSTOMER
Maria was very accommodating, efficient and friendly. The wait time was short considering I just "dropped in". I would definitely recommend Rock Honda based on my experience.
10/14/2016
ROBERT K. VERIFIED CUSTOMER
Great
10/14/2016
DEREK Y. VERIFIED CUSTOMER
I am not happy with the service today!! I brought my CRV due to the software recall, I had to leave it there for half a day and before I left, I explained that the panel/cover on driver seat keeps coming off. I mentioned it to at least 3 Honda agents and even told them that the panel/cover is very unsafe because it scratches the leg of the driver and sometimes a part of clothing gets stuck in it. When picked up the car, I was told it was fixed. I didn't check tho, coz coz I trusted the agent, but when I got home the problem is still the same!!! I am so upset!!
10/14/2016
CHARLENE B. VERIFIED CUSTOMER
I think service should be given because it is deserved rather than the connections.
The needed paint was not in stock. I made an appointment for service and talked about the paint touch up. Kevin also talked about it when I dropped off the car at 7 am. There was no paint. Whose job was it to check the paint inventory at the time of making the appointment? I got appointment reminders. Maybe there should have been inventory reminders to the staff at Rock Honda. I saw several options along the way to validate the inventory.
Kevin was professional and asked several times if I had any questions.
10/13/2016
JESUS P. VERIFIED CUSTOMER
The service was excelent, wouldnt change a thing.
10/13/2016
Reuel D. VERIFIED CUSTOMER
best service ive had
10/13/2016
Khanhtrang L. VERIFIED CUSTOMER
Excellent service by SJ
10/13/2016
Alfred L. VERIFIED CUSTOMER
Mariano was amazing very helpful. I rate his customer service a10.
10/13/2016
Edward A. VERIFIED CUSTOMER
I really enjoy coming to rock Honda. Service is always the best part. But prices are a bit high, so I will be shopping around for tires and brakes.
10/13/2016
LYNEL G. VERIFIED CUSTOMER
Andy was very helpful and provided me with excellent service
10/13/2016
Josue S. VERIFIED CUSTOMER
Great team and helpful crew
10/13/2016
Leo J. VERIFIED CUSTOMER
Kevin exceeded my expectations as far as customer service is concern. Went above what is require from him. Very pleased with the service.
10/13/2016
KIMBERLY M. VERIFIED CUSTOMER
Excellent Service
10/13/2016
SANDRA L. VERIFIED CUSTOMER
Rufino was great as always. The two female shuttle drivers were very friendly and appeared to really enjoy their job.