Arif and the service team is awesome. Everyone is so friendly and always willing to help.
7/16/2016
KHALED D. VERIFIED CUSTOMER
Great service, always a pleasure to go to Rock Honda to get my car serviced.
7/16/2016
PAUL M. VERIFIED CUSTOMER
Poor customer service & communication skills this time around. I've been coming to rock Honda to have my car serviced since I purchased it and have never had a problem like I did this time around! Why? Was it because this time it was something I didn't have to fork out any cash but something that needed to be fixed was under warranty? Is that why the service writer asked me will you need your car today? What kind of a question is that?? I purchased a Honda from you guys uh let me see because I needed a car!!! And then to add insult to injury he asked me why did I complain to Manager? Who was it that called my mom??? Really??? That was my wife and she was upset that it took from 7:30 in the morning to almost 5 pm to have my car ready for the FWC Lights and camera to be fixed and reprogrammed or was it because how since I wasn't paying out of pocket money thy didn't make it a priority??!!! Hmm makes you wonder!!
7/16/2016
Joshua M. VERIFIED CUSTOMER
Very helpful service advisor Enjoyed my visit to the dealership
7/16/2016
CATHY M. VERIFIED CUSTOMER
Rochelle is great she explain everything, we would recommend her to anyone. We have had both of our Honda in service this week, very smooth process .
Thank You
Buck and Cathie Mau
7/16/2016
LAURA C. VERIFIED CUSTOMER
Always great customer service
7/16/2016
Balwinder S. VERIFIED CUSTOMER
No 1
7/16/2016
CHINH N. VERIFIED CUSTOMER
Very satisfied with the service and the agent
7/16/2016
Caroline C. VERIFIED CUSTOMER
Kevin did an amazing job of making sure that I left on time. I was only expecting an oil change, but I ended up having to buy two tires because they found a nail. It was my first time getting a car serviced at a dealership, and it was a great experience. Thanks!
7/16/2016
Leander S. VERIFIED CUSTOMER
Thank you for your excellent customer service. I have been servicing my Hondas with you since 2003. Arif my service advisor always makes my experience a great one. Keep up the good work. Thank you.
7/16/2016
DEBRA B. VERIFIED CUSTOMER
Excellent service
7/15/2016
Theresa V. VERIFIED CUSTOMER
Arif exceeded my expectations! My car was ready before the promised time. Thank you Arif!
7/15/2016
Lynda L. VERIFIED CUSTOMER
Very professional and courteous.
7/15/2016
DEBORAH S. VERIFIED CUSTOMER
Great Service as Always
7/15/2016
AGUSTIN S. VERIFIED CUSTOMER
Very satisfied????????????
7/15/2016
Xochilt V. VERIFIED CUSTOMER
One of my tires had a nail and he did mark it on the paper, but I would have really appreciated if he mentioned to my son when he paid for the service. Sometimes we forget to check the paper right away. Thank you.
7/14/2016
Quang T. VERIFIED CUSTOMER
Excellent, fast services. They offer popcorn, places to sit, coffee and it's quiet. Got a good deal with oil change. Wonderful sales reps.
7/14/2016
Melanie W. VERIFIED CUSTOMER
I am currently stuck at Von's waiting for aaa because my car is dead. So I would have to say by experience after was BAD
7/14/2016
JOHN C. VERIFIED CUSTOMER
Arif was very professional and efficient in providing good service.
7/14/2016
ERIC R. VERIFIED CUSTOMER
Maria is always so helpful and explains things and listen to the customers concerns and questions.