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Real Reviews from VERIFIED CUSTOMERS
John A. VERIFIED CUSTOMER
it was a good experience I will come back again.
6/1/2016
Alejandro R. VERIFIED CUSTOMER
Excellent service, friendly customer service,very attentive
6/1/2016
Marisol J. VERIFIED CUSTOMER
Now when I lock my doors, after pushing a second time, the horn no longer honks...
6/1/2016
Jose M. VERIFIED CUSTOMER
Amazing service!!!
6/1/2016
Judith O. VERIFIED CUSTOMER
I appreciate Rock Hondas service personnel for their friendly manner and professional attitude. Their staff help me feel confident that my van is safe to drive.
5/31/2016
Elisa G. VERIFIED CUSTOMER
Richard was very helpful and friendly.that was my first time in and I'll definitely be back.
5/31/2016
Victoria W. VERIFIED CUSTOMER
Service was great, just upset and frustrated with the battery on the 2012 CR-V. Replaced in 2014, just replaced another today!! Honda needs to look into this matter, it may change my mind on my next car!! Unless there is a fix! Batteries should last more than 2 years! Victoria
5/29/2016
Sandra L. VERIFIED CUSTOMER
I complained about tire pressure sensors and GPS lagging. I brought the car in at approx.10am and was picked up by shuttle at 6:45pm. I was told there are No sensors and that hot n cold can make the tire pressure light turn on. I was shown how to reset. Wow with all the electronic equipment I was told to ignore the light. Regarding my GPS....it was a master reset. It took approx 9 hrs to get my car returned to me. With nothing done to my car other than 2 resets which probably took less than 20-30 mins. if that long. I'm disappointed in the service though Soemy was Very Polite. I've always had my car returned washed and I didn't even get that service. I wanted to look at purchasing a newer model but was So Frustrated I didn't bother to even look at your new models. I'm hoping your service dept will take this as constructive criticism and correct their service for the next customer. Thank you Sandra L
5/29/2016
Eduardo L. VERIFIED CUSTOMER
Friendly and professional customer service . Thank u Maria!
5/29/2016
GENEVA L. VERIFIED CUSTOMER
Staff is always helpful & friendly
5/29/2016
Jesse R. VERIFIED CUSTOMER
Fast service. Thank you
5/28/2016
MARK Z. VERIFIED CUSTOMER
I brought my car in for an oil change and some additional maintenance. Maria (in Service) and Cedric (Finance) were VERY helpful. You guys ROCK!!! THANKS ROCK HONDA!!!!
5/28/2016
JULITA R. VERIFIED CUSTOMER
Omar was is not pushy and has a relaxed demeanor.
5/28/2016
Martha J. VERIFIED CUSTOMER
I appreciated that they checked what else could be done at the same time as well as gave me a free car rental so that the unplanned work could be done in one day.
5/28/2016
GREGORIO H. VERIFIED CUSTOMER
You guys rock
5/28/2016
Olivia A. VERIFIED CUSTOMER
Excellent customer service from Maria
5/28/2016
Lawrence G. VERIFIED CUSTOMER
I waited 2hrs for an express oil change. Rock admitted there was a communication gap and refunded me the fee as a sincere apology.
5/27/2016
DANIEL A. VERIFIED CUSTOMER
The staff was great. The only problem that has encounter, was that the issue dealing with my vehicle was not resolve
5/27/2016
CASSANDRA H. VERIFIED CUSTOMER
Great customer service
5/27/2016
Ana A. VERIFIED CUSTOMER
Good work ,thank you.
5/27/2016