Rachelle was very helpful & pleasant to work with.
5/27/2016
aimee p. VERIFIED CUSTOMER
Andy is always very thorough with everything with me!!
5/27/2016
Omar A. VERIFIED CUSTOMER
My vehicle was on a recall repair and I token it to Rock Honda to get it serviced. Andy Flores took me in and explained the reason for my recall and in a matter of minutes he had my rental car ready and the forms to sign as well.
When my car got fixed from the recall Andy called me and had it ready for my again it took only minutes for the whole process.
Thank you for your quick/professional response
5/27/2016
JASMIN M. VERIFIED CUSTOMER
It took a long time than what you told me to get my car service. You dont even let me know right away. Good thing i have a back up plan on who will pick up my kids from school. Poor service on your part
5/27/2016
Alexander M. VERIFIED CUSTOMER
Great customer service as always!
5/27/2016
JOSE P. VERIFIED CUSTOMER
Richard Ortega he has help me with all my cuestions..good customer service
5/27/2016
Maria P. VERIFIED CUSTOMER
Excellent customer service provided by Kevin
5/27/2016
MARTIN D. VERIFIED CUSTOMER
Excellent customer service and quick service. Very happy.
5/27/2016
Amanda L. VERIFIED CUSTOMER
Fast service
5/27/2016
JAQUELINE P. VERIFIED CUSTOMER
I was very satisfied with the service at rock onto the salesperson was very helpful
5/26/2016
CYNTHIA C. VERIFIED CUSTOMER
Always satisfied with the service and Rufino is extremely courteous and very helpful in making sure that I understand the services required.
5/26/2016
Nooria H. VERIFIED CUSTOMER
Thank you
5/26/2016
RICARDO P. VERIFIED CUSTOMER
Trusting their judgement on whether my car was under warranty is bias and can not be trusted who knows who looked at my car and what was really wrong with it and if it really fell into warranty but I bet if I worked there it had family who worked there it would fall into warranty no questions asked...and I don't appreciate salesman coming up to me asking when I want to sell my car when my business there is fir the service center
5/26/2016
Cammie H. VERIFIED CUSTOMER
Mariano is very helpful, patient and professional. I like his service a lot.
However, one thing not related to him is when the car was ready and I stepped into my car that I saw oil black spots on my carpets. I have a rubber floor mat, however, the edges of carpet not covered by mat had new oil black spots as well as the foot step near door. I tried to clean it myself with wipes right away when I stopped at a gas station next. Still, the stainsa are still there. I would hope the worker can be more thoughtful and protect my floor carpet. Once it got stained, it's not easy to take it off.
Also, not only free car wash service was gone long ago, now there is no vacuum service for inside car either. I hope one day that can be provided to customer again.
5/26/2016
Gary C. VERIFIED CUSTOMER
The customer service person was great. I was kept informed and the service was completed in a timely manner.
Thank you.
5/26/2016
Steven L. VERIFIED CUSTOMER
Good job
5/26/2016
BETSY A. VERIFIED CUSTOMER
Always great service! Very impressed that a rental car was offered during the waiting period.
5/26/2016
Randy C. VERIFIED CUSTOMER
My advisor was great got me in and out in a snappy I would refer you guys to anyone ROCK HONDA ....ty team rock Honda ...