I'm glad that my representative was Rufino Salinas, he was very helpful, considerate, and kind even though I wasn't in the best of spirits due to the prices of my car work. This is the second time he has helped me with my car services and when it feels like everything is a mess I'm just glad that he's there to explain thoroughly and help me to feel like my business is appreciated by Honda.
4/20/2016
FERNANDO M. VERIFIED CUSTOMER
Excellent job
4/20/2016
MARIA M. VERIFIED CUSTOMER
ROCHELLE ROBERTS IS THEE BEST!!!!
4/19/2016
MANUEL C. VERIFIED CUSTOMER
My service went well, however, I asked that my windows please be cleaned. My service representative stated "No Problem!" When my vehicle was brought to me, the windows were no cleaned. I went back to ask my service rep if this could be addressed.... My vehicle was taken back and they cleaned the exterior of the windshield only , all the rest of the Windows were still dirty... Just a small little thing that ruin a very good experience. If window cleaning was not available then I should have just been told no!!!
4/19/2016
DAVID Z. VERIFIED CUSTOMER
Very unsatisfied. We took our 2014 accord in on Feb 27th for check up and had brakes checked. We were told the brakes were in excellent condition more than half the pads their life left on them . My wife took car in today and it needed back brakes put on at least that's what they told my wife I only got a txt saying car was happy and I'd get up dates . How is it possible for the back brakes to go out in just over 2 months it's not possible the car has 19300 miles on it our other 2014 Hoda civic purchased after the accord has 33000 miles with no brake problems I will be contacting your corporate office I'm not happy at all we just purchased another civic from you a 2015 now I wish I wouldn't have
4/19/2016
IRMA P. VERIFIED CUSTOMER
I like the fact that all your personal is very very nice and professiona...
4/19/2016
SHAMRATIE C. VERIFIED CUSTOMER
Rufino Salinas was exceptionally helpful and attentive. Rock honda is lucky to have such an attentive knowledgeable team member.
4/19/2016
Ramon C. VERIFIED CUSTOMER
10 across the board
4/19/2016
JOSEPH G. VERIFIED CUSTOMER
My service advisor was awesome. He really listened to my concerns and followed up with each one and gave me an update every time the service team checked out my concerns. He really made me feel at home and took care of my stay while I waited.
4/19/2016
Jian L. VERIFIED CUSTOMER
Great service.
4/18/2016
STANLEY B. VERIFIED CUSTOMER
I was very pleased with the service I received
4/18/2016
FABIOLA R. VERIFIED CUSTOMER
I'm not sure who his name was but he was very helpful and made sure I was comfortable and my kids were happy while our car was getting service . Very happy !
4/17/2016
ALBERTO R. VERIFIED CUSTOMER
Service is terrific ,just a little slow
Other than that everything is great!
4/17/2016
Marvin B. VERIFIED CUSTOMER
great service team
4/17/2016
SUSAN L. VERIFIED CUSTOMER
I was completely satisfied with my visit today. My service representative Ricardo was awesome! The sale I received on one of my services was greatly appreciated.
4/17/2016
Yadira M. VERIFIED CUSTOMER
Fast services and professional
4/17/2016
JOSE H. VERIFIED CUSTOMER
People from Honda are very nice service was on time even faster I recommend Honda very god service tanks yuo
4/17/2016
Lesley A. VERIFIED CUSTOMER
I love the quick service!!!!! Keep it up, great customer service and the text updates. Thank you!
4/17/2016
Laura V. VERIFIED CUSTOMER
Exceptional service
Especially the helpful Honda guy Greg Sandoval