Another satisfying experience. Bev Smith never disappoints
6/2/2023
Paul D. VERIFIED CUSTOMER
Problem was not fixed on first tow-in, yet was told it was addressed and car was ready to go. Told advisor that the fuel pump should be the focus, but was told all is well. Left Kia with car on Sunday, only to stall and die (again) two miles away, and wasted 4 hours waiting for tow and ride. Thank you, as we had to cancel our planned family bbq…
Very disappointed, but by Wednesday, it was finally confirmed that car was fixed and IT WAS the fuel pump. Guess I could be a tech at your shop, as your tech couldn’t get it right…
6/2/2023
Greg R. VERIFIED CUSTOMER
Petra went above and beyond on both visits the past week. She was excellent. Shane was fantastic taking the time to explain things and was extremely helpful
6/2/2023
Terence O. VERIFIED CUSTOMER
We were very happy with how Seth handled our issues. We had chosen you for repair because we purchased vehicle with you. Unfortunately we had to have my son return from Jacksonville twice because of faulty part. We do appreciate the diligence of service despite our major inconvenience. We do have a concern and will address it with parts regarding the extreme markup over 100%. It has been brought to our attention by local mechanics we know since living here for 30 years that we extremely over paid for parts. Is it a Bev Smith mark up or Kia? We hope that thiis time the repair is complete.
6/1/2023
Carol S. VERIFIED CUSTOMER
MY VEHICLE FEEL AND SOUND BETTER,THANKS TO THE MECHANIC
6/1/2023
Linda M. VERIFIED CUSTOMER
Excellent service
6/1/2023
Joanna G. VERIFIED CUSTOMER
Good service part installed quickly
6/1/2023
Cheryl L. VERIFIED CUSTOMER
Petra went above and beyond to keep track of my vehicle being serviced in a timely manner! I will request her next visit!
6/1/2023
Karen M. VERIFIED CUSTOMER
Quick
6/1/2023
Linda D. VERIFIED CUSTOMER
Super
6/1/2023
Carol K. VERIFIED CUSTOMER
Great service!
5/31/2023
Stan H. VERIFIED CUSTOMER
Just perfect job
5/31/2023
William A. VERIFIED CUSTOMER
Everything was perfect. Seth handled our issue with no problem.
5/31/2023
Candace K. VERIFIED CUSTOMER
Seth has been my service advisor for awhile now and he does a great job of communicating. He sends a test letting me know when my car is due for service and while it’s being serviced.
5/31/2023
John J. VERIFIED CUSTOMER
Cory was professional, knowledgeable and he even answered my questions after my maintenance was finished. I'm confident that my car will remain at its best into the future.
5/30/2023
Dana B. VERIFIED CUSTOMER
Thank you.
5/30/2023
Sharon B. VERIFIED CUSTOMER
Love bev Smith Kia they always take care of my vehicle! Thanks
5/30/2023
Margaret G. VERIFIED CUSTOMER
Cory went above and beyond to help me.
5/30/2023
'Nyah C. VERIFIED CUSTOMER
Great and timely service!
5/29/2023
Tara P. VERIFIED CUSTOMER
They did not top off any of the fluids. My coolant was left empty. I will be bringing my vehicle back.