Great customer service. Very friendly and always responded quickly.
2/25/2023
August G. VERIFIED CUSTOMER
She documented my service invoice as I asked. Cause another KIA dealer put in a remanufactured engine, and the oil was 2.5 quarts over filled. My car was washed also something I didn't expect. Petra was very professional and clearly went over everything precisely.
2/24/2023
Paul D. VERIFIED CUSTOMER
Fred is terrific. He went above and beyond to help me…
2/24/2023
Eileen M. VERIFIED CUSTOMER
Fred did a great job and the shuttle service. 1 adverse comment, during car cleaning the individual doing the interior front windshield knocked of the plastic cover around the mirror. I had to return to the dealership for repair. Fred immediately took care of it.
2/24/2023
Robert L. VERIFIED CUSTOMER
I was kept informed and everything and everyone was courteous and professional.
2/24/2023
Dynix Diagnostic. VERIFIED CUSTOMER
My accessories plugs do not work and they worked fine when I dropped it off
2/24/2023
Karen G. VERIFIED CUSTOMER
Awesome Service, When they washed my car Unfortunately they broke my antenna, Cory is ordering a new one and will call when it is in and Ready to put the new one on. GreT Customer Service.
2/24/2023
Patricia L. VERIFIED CUSTOMER
Yes I was very satisfied Pat Leavitt
2/24/2023
Breck H. VERIFIED CUSTOMER
Petra is always sk helpful!
2/24/2023
Kimberly Z. VERIFIED CUSTOMER
Service was fine, however I was contacted via text about selling my car. I politely responded that I was not interested. Several hours later I get a call the starts with " Inknow you've said no, but...." It's unprofessional to solicit sales if no one shows interest. It's unprofessional that I said no once and was contacted and interrupted during my work day to tell you all no twice. I won't bring my car there again for this reason. One "no" shouldve been enough. If I wanted to sell my car I would have initiated that conversation.
2/23/2023
Leonel G. VERIFIED CUSTOMER
Gracias a ustedes y a Petra por tan lindo servicio que me dio, gracias bendiciones.
2/23/2023
Jaleesa W. VERIFIED CUSTOMER
I wasn’t told about the change in oils to synthetic oil and the price was expensive.
2/23/2023
Regina W. VERIFIED CUSTOMER
I lost faith in business’s and customer service but because of Joseph s care and service today my faith has been restored. Thank you Joseph
2/23/2023
Renia T. VERIFIED CUSTOMER
Service was great and wait time was surprisingly great also.. However, it never fails that there is always some type of inconvenience or need to return right away. It's one thing to be good at customer service it's another thing to be so rushed that you forget minor things such as resetting the service setting on the cars dashboard or the sticker in the windshield. And when I called to see if someone could walk me through how to do it over the phone I was transferred a million times before I was told that the only option is to come back and have it done which is a huge inconvenient waste of time and waste of gas
2/23/2023
Tyler G. VERIFIED CUSTOMER
My car was not fixed
2/23/2023
Josiane R. VERIFIED CUSTOMER
My oil change was done in an hour
2/23/2023
Lauren S. VERIFIED CUSTOMER
It would save customers and dealerships a lot of time if Kia would only send out recall notices to vin numbers effected
2/22/2023
Lisa T. VERIFIED CUSTOMER
Seth is awesome! Always polite, knowledgeable, and explains information in a way that I can understand. He gives realistic time expectations, always offers a shuttle so I don’t have to wait, and makes me feel like my car is in good hands while I’m the shop.