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Real Reviews from VERIFIED CUSTOMERS
David O. VERIFIED CUSTOMER
Very helpful and I will come sgsin
2/11/2023
Richard M. VERIFIED CUSTOMER
None
2/11/2023
Pamela H. VERIFIED CUSTOMER
The car not cleaned, didn’t do what I requested and wasn’t advised of doing so. Disappointed
2/11/2023
Robert F. VERIFIED CUSTOMER
I traded my shortage in for a new Niro that day
2/11/2023
Elizabeth M. VERIFIED CUSTOMER
Very happy with Fred's input and help.
2/11/2023
Jill C. VERIFIED CUSTOMER
Seth was great
2/11/2023
Thomas K. VERIFIED CUSTOMER
You got me in and out in record time.
2/10/2023
Raglys G. VERIFIED CUSTOMER
The staff was friendly and the courtesy shuttle was a great plus. They didn't have the parts readily available needed to repair the vehicle. It hasn't been a month and the vehicle is showing signs of faulty parts of major safety components. (Airbags and seat belt)
2/10/2023
Anthony U. VERIFIED CUSTOMER
None
2/10/2023
Daryoush T. VERIFIED CUSTOMER
When my wife brought my car in Fred and his team were very helpful in trying to resolve the issue with my car. My wife took the car in on an appointment at 300. After speaking to Fred and another employee.They told her that there was nothing wrong with the brake lights and sent her home. On her way home the censor in the car kept telling her brake lights were not functioning. She took a picture of the warning with her phone. She showed it to the another rep at the service area. They then took her vehicle to fix the problem. So far there has been no problems with the car.
2/10/2023
Skip Q. VERIFIED CUSTOMER
Cory did a great job! I would not have guessed he was a new employee. He was courteous, helpful and a great representative for Bev Smith KIA!
2/10/2023
Bethany R. VERIFIED CUSTOMER
He was great, I would like the survey please.
2/10/2023
Deanna G. VERIFIED CUSTOMER
Joseph was good on customer service but when it came to picking me up with the courtesy van I was left for two and a half hours that service was horrible had to find my own ride to the location spoke to several people was told several different times when he would be there to pick me up very unprofessional heard conversation on the phone with supervisor and courtesy van driver very unprofessional I would never recommend Kia
2/9/2023
Terence R. VERIFIED CUSTOMER
The time and serviced for my oil change was on a timely fashioned time information was great.
2/9/2023
Seymour C. VERIFIED CUSTOMER
Very professional and courteous. Took his time and listened to and responded to all of my concerns.
2/9/2023
Amanda S. VERIFIED CUSTOMER
Amazing customer service as always! So friendly, fast, and efficient. Thank you for all you do!
2/9/2023
Natalie J. VERIFIED CUSTOMER
first i was told to send in the documents of maintenance which took 9 days with no approval to only have to get the test done for my engine. I final get the approval and get in a loaner after now 10 days of having no car. I think there has to be a better system in place.
2/9/2023
Sarah S. VERIFIED CUSTOMER
Seth was great! He went over everything with me and service was fast. Very pleased.
2/8/2023
Brian G. VERIFIED CUSTOMER
Fred was fantastic and the process was expedient.
2/8/2023
Laurie L. VERIFIED CUSTOMER
Seth was very attentive and Kind . He informed me about my issue with my GPS system.
2/7/2023