Had no appointment today but they got me in and out in less than two hours.
1/29/2023
Brenda C. VERIFIED CUSTOMER
Fred was very helpful and was able to make room on schedule for an additional service.
1/29/2023
Alan F. VERIFIED CUSTOMER
Price was too much for the part replaced. And if this is what costs to replace something that costs a few dollars I will not get another Kia again.
1/29/2023
Deymi A. VERIFIED CUSTOMER
Thank you Seth for all your help.
1/29/2023
Patricia S. VERIFIED CUSTOMER
Seth sincerely tried to make me feel he had my best interest at heart
1/29/2023
William A. VERIFIED CUSTOMER
I requested a price quote to replace drivers side rear door missing chrome mounding. Please send quote when available
1/28/2023
Robert F. VERIFIED CUSTOMER
While I was at Kia for service I wound up trading the car in & purchased a new Niro
I never took my old kia back from service.
1/28/2023
Diane S. VERIFIED CUSTOMER
Great customer service Very friendly and quick to please
1/28/2023
Terence R. VERIFIED CUSTOMER
Seth did a fanamanol service in providing service with the care of carneeds.
1/28/2023
Dianna K. VERIFIED CUSTOMER
I appreciate the fact that Petra takes the time to explain things I need to know before and after any services I receive on my vehicle.
1/28/2023
Carmen O. VERIFIED CUSTOMER
My appointment was set for 1pm i didnt not get out of there until 3:37pm. All i was there for was an oil change. No one came to update me i had to go inquire as to what the delay was. I finally asked the gentleman who first signed me in what the delay was. Apparently they didnt have the kind of air filter that my car takes. Mind you i purchased this car from this same location also made this appointment about 2 weeks ago. So you would think maybe someone would make sure they had what they needed on hand before the customer comes in and waste 2 1/2hrs of there only day off from work on an oil change. The part i loved the most was when a young lady who works there called me to reschedule my service visit because according to her records i had missed it. I just laughed and informed her that i was in there lobby and i have been there for the last 2hrs and change at that point. I will say that when i spoke to Tim one of the service managers he actually looked into the delay and made sure to get my car out to me within less than 10min. I have to go back in anout 3months for my oil change again i hope i have better experience because this was not all how my experience at your service facility should have gone.
1/28/2023
Jean C. VERIFIED CUSTOMER
Wouldn't go to any other dealership. Courteous, and efficient. Way to go Joseph Junior Stephen...
1/27/2023
Charlene D. VERIFIED CUSTOMER
Thanks Fred for great customer service you and your team provided today.
1/27/2023
Jenny P. VERIFIED CUSTOMER
Seth was professional and knowledgeable, and his customer service was on point.