Fred was very helpful. Also, I was covered by the Kia warranty, which was a huge relief.
1/16/2023
Jessica C. VERIFIED CUSTOMER
I had the best customer service experience from Seth! He was very thorough and in constant communication with me. Him and his team fixed my car in a timely manner and I could t be more pleased! Will definitely be back to get my car serviced at Kia real soon!
1/16/2023
Sharon P. VERIFIED CUSTOMER
I waited 3 hrs for my car to be finished. When it was finished, I was given my keys and it didn't even get the complementary car wash.several people waiting for their cars to be finished stated they were taking their car somewhere else next time. I can't do that because I prepaid my maintenance plan. The service department is under staffed.
1/16/2023
Patricia R. VERIFIED CUSTOMER
Thank you Seth.
1/16/2023
Robert D. VERIFIED CUSTOMER
Excellent service from beginning to end.
1/15/2023
Vicki V. VERIFIED CUSTOMER
It almost always takes longer than what I’m told when I bring my car in. Today it took an additional hour, 3 instead of 2. Most days that would be a problem for me but today I was practicing patience.
Also, I don’t know if coupon was used or not because the bill did not reflect a discount. I was told that it was applied but I never received any kind of estimate on charges so I have no proof that the coupon I submitted was actually applied. This should clearly be shown on bill.
Friendly adviser.
1/15/2023
Bobby D. VERIFIED CUSTOMER
They were great
1/15/2023
Nancia S. VERIFIED CUSTOMER
He was very professional and very polite
1/15/2023
Dolores G. VERIFIED CUSTOMER
Dud a great job on fixing my gas tank problem. Hope this is last time it happens. Spiders caused problem and hope they stay out if my gas tank.
1/14/2023
Judith W. VERIFIED CUSTOMER
Very fast and efficient service. Thank you.
1/14/2023
Joseph L. VERIFIED CUSTOMER
Seth was great his professional demeanor and knowledge keep me updated and delivered the car as promised.
1/14/2023
Jean Gallagher. VERIFIED CUSTOMER
The only complaint I had was the lack of timely communication about the status of my car. I appreciate very much the service department fitting me in and getting my car back to me the next day.
1/13/2023
Debra M. VERIFIED CUSTOMER
Tony across the street who PDI all your autos did my oil change and I could not be happier. At the dealership Gilbert in service is a shining star and Petra needs some strong coffee or some personality. Thank you Debra M
1/13/2023
Steven F. VERIFIED CUSTOMER
Stan in service took good care of me
1/13/2023
Dennis L. VERIFIED CUSTOMER
Service was good, staff helpful.the only surprise was the car wash, either they didnt do it at all or real poor job. I know it was complementary but expected better. Guy in both was great
1/13/2023
Gregory W. VERIFIED CUSTOMER
Avery thing was good
1/13/2023
William D. VERIFIED CUSTOMER
Great Job
1/13/2023
Gloria F. VERIFIED CUSTOMER
It has always been very professional. He looked after my car very well and kept me posted .
1/13/2023
Dominique P. VERIFIED CUSTOMER
He was Super!!!! Very helpful and concerned with my needs. I was very pleased overall..