She left a message and I called back, line was busy. I then texted her to call me and she did not. Not sure why she called but there was no actual communication. Same thing with Angela after I bought the car. Wanted to speak about experience but she already got initial statement. I’m guessing they get extra for good Evans but after it’s done there is a drop in service.
8/24/2022
Minerva J. VERIFIED CUSTOMER
Servive was great
8/23/2022
William B. VERIFIED CUSTOMER
It was okay it was just an oil change but no car wash
8/23/2022
Loudie V. VERIFIED CUSTOMER
Well done! No complaints!
8/23/2022
Robert L. VERIFIED CUSTOMER
Great service and helpful great full appreciate
8/23/2022
Jacqueline C. VERIFIED CUSTOMER
I was there for my first service since I purchased my new vehicle the guy who took my car told me it would be no more than two hours I was there longer than two hours I was never was advised of who my advisor was I later was told by a very nice woman with red hair, that she will go check on my vehicle she then went to look for who my advisor was then another gentleman came up to me and said my advisor was new and she forgot to let me know that my car had two recalls and it will take a little more time. That gentleman then ask me to not give the service department a bad rating because it will affect the young ladies pay rate. I really wasn’t in the mood to tell him at the time how I really felt because I was not feeling very well and I had just came home from the ER. I just wanted to get my car and leave I think the older lady with the red hair was very nice and sweet and also a black young lady that was passing out popcorn but as far as the service department I was very dissatisfied and I do hope the next time I come I would not have that experience.
8/22/2022
Diane D. VERIFIED CUSTOMER
The service department was very professional and took good care of my car. Inaya was awesome
8/21/2022
Valerie B. VERIFIED CUSTOMER
Very professional and very nice
8/20/2022
John O. VERIFIED CUSTOMER
Alex is a awesome person he lesson and then conversate with you to make everything better. You have a wonderful team there I am very happy
8/19/2022
Raquel O. VERIFIED CUSTOMER
Thank you for a great expectation. Im truly grateful for bobbie jo, she did a fantastic job. Very sociable, and right on request. She did a great job. I will definitely come again. Thank you Bev Smith for great mechanics, i give your mechanics a 10!
8/18/2022
Roseanna Cross. VERIFIED CUSTOMER
Bobby Jo was great throughout the service very helpful when needed to be. As far as she is concerned it was great but with Kia it’s self not so pleased or happy with the outcome of my vehicle never thought I would buy a car brand new with zero miles and only have it for six year don’t think I would every buy another Kia vehicle
8/18/2022
Courtney B. VERIFIED CUSTOMER
Kept me updated and removed service that was not approved.
8/18/2022
James D. VERIFIED CUSTOMER
My needs were completely done. JoJo was great.
8/18/2022
William D. VERIFIED CUSTOMER
The service was outstanding from start to finish
8/18/2022
Anthony U. VERIFIED CUSTOMER
None
8/18/2022
Michael David. VERIFIED CUSTOMER
I was totally satisfied with my service
8/17/2022
Nancy S. VERIFIED CUSTOMER
I asked them to please have my car washed. It was not washed and all the cover up papers were left in the car.