Got my car in at last minute when it died while I was driving. Got it fixed and me back on the road same day! Thanks!
6/6/2022
Tracy R. VERIFIED CUSTOMER
All staff was wonderful. What is upsetting to me is it always takes a very long time for my service. I dropped my car off for regular oil change and maintenance and picked it up 3 hours later when it was done. I was told it would be an hour. Last time it took 4 hours. I will never wait at the dealership again.
6/5/2022
James M. VERIFIED CUSTOMER
Good job my team , all the way to cashier . Thanks
6/5/2022
Alfonso F. VERIFIED CUSTOMER
Jessica was amazing like always!!! Kept me up to date and made sure to address everyone of my concerns. She is amazing and the only person I trust my car to be serviced by.
6/4/2022
Andrew T. VERIFIED CUSTOMER
Took 2 weeks and they didn’t even finish the job.. the radiator resivour cap wasn’t replaced
6/4/2022
Bonnie M. VERIFIED CUSTOMER
Again, I mean AGAIN, MY TIRES WERE NOT ROTATED AS SCHEDULED. My trust with Bev Smith service is getting smaller & smaller. Why does this happen evertytime I get my oil changed & tires rotated. 2 hrs & 45 minutes later. I am wondering if you change out the oil filter. You explain to me why this happens. Then you put air in my tires way above what they should be. I do not get it.
6/4/2022
Raymond R. VERIFIED CUSTOMER
Thank you
6/4/2022
Venetia B. VERIFIED CUSTOMER
This is the second time I’ve brought my vehicle in and Jacob has helped me. He is very kind, friendly and respondent. Definitely will request him in the future. Make sure he stays!!!!!!!
6/3/2022
Courtney D. VERIFIED CUSTOMER
They said they gave my car a car wash. They didn’t. Don’t put on paper you washed my car if you didn’t. I could have cared less. But you tell me you did. And it ain’t done. That bad reputation.
6/3/2022
Tiffany K. VERIFIED CUSTOMER
My car is shaking when I
Accelerate was not doing that when I brought it in
6/2/2022
Ronald H. VERIFIED CUSTOMER
While the service advisor was great. Whoever washed my vehicle did a lousy job. Other than that I’m very satisfied with my service today.
6/2/2022
Joyce E. VERIFIED CUSTOMER
Part was not there as promised, have to return again tomorrow
6/1/2022
Chanarda D. VERIFIED CUSTOMER
My car is floated from the same issue I came too 3 times. And I paid for it the first time and now it’s giving me the same issue and wants to charge me $340 for a problem they could have fix the first time. Gave me back the car soaking wet and didn’t even drain the water out and dry it out. Worse place ever and frank is so help just there to collect a check.
5/31/2022
Leonel F. VERIFIED CUSTOMER
All service went great
5/31/2022
Andrew C. VERIFIED CUSTOMER
Mr. Negron kept me abreast of the working status my vehicle while awaiting completion of service. Very considerate of my time and mental comforts!
5/29/2022
Shirley C. VERIFIED CUSTOMER
It took 2 months to get my car back. One month out of the two months I had no vehicle. I don’t know how crucial it is but by my gear shifter I’m miss a small piece. The only time I I received a phone call is when I called them first and they might call me back. If they would have kept in contact with the customer it might’ve been different. Just lack of communication with customer.
5/29/2022
Philip D. VERIFIED CUSTOMER
My Service experience was once again great! Frank is my Advisor and does an exceptional job! Everyone is friendly & knowledgeable. I enjoy bringing my Kia Soul to be well-taken care of & my time well spent. :) Thank You!
5/29/2022
Robert L. VERIFIED CUSTOMER
Great job. No surprise. That is why we keep buying Kia s