8:30 am appointment for an oil change car was not brought in for over 2 hours 1st dealer recommended service not completed until 11:50 due to overbooking and staff shortages. Car wash alone took over an hour Staff was trying to be helpful but could only do so much. Was compensated for lost time by manager
5/24/2022
Diane H. VERIFIED CUSTOMER
Nice service center
5/24/2022
Mackenzie P. VERIFIED CUSTOMER
Frank is very knowledgeable and helpful!
5/23/2022
Lisa R. VERIFIED CUSTOMER
Jocob was very pleasant
5/23/2022
Aaron H. VERIFIED CUSTOMER
Thank you
5/23/2022
Tyrone D. VERIFIED CUSTOMER
Frank did a great job with the repair getting completed in a timely manner
5/21/2022
Carolyn C. VERIFIED CUSTOMER
Satisfied with my visit
5/21/2022
Rui P. VERIFIED CUSTOMER
Frank was courteous, professional and communicated clearly during the visit.
5/21/2022
Roy V. VERIFIED CUSTOMER
I received a text from the service Mgr asking for my concerns. Before I picked up my car after I was told service was completed I asked that the sunroof repair be tested for leaks of water. I got no response. My car did not undergo leak test. I could tell cause there was still dirt on the sunroof glass. I think I will have my car serviced in Stuart from no on.
5/21/2022
Denise B. VERIFIED CUSTOMER
Frank was great!! Super attentive and nice.
5/20/2022
Judith R. VERIFIED CUSTOMER
I will call tomorrow. Now please leave me alone
5/19/2022
Cristian B. VERIFIED CUSTOMER
Thank you
5/19/2022
Frank B. VERIFIED CUSTOMER
Yes very satisfied with the way it was handled
5/19/2022
Michael V. VERIFIED CUSTOMER
First I brought my car in a few weeks ago for service and the did not tell me one of my brake lights was out you claim to do a safety check failed then I bring my car in for a rattle in the bottom of my car and I was told it was a problem with the exhaust at that it would cost $2000 at wich time I found out after that it should be covered under warranty in try to reach you service manager it took two day the he had me bring my car back in just to tell me it was covered under warranty and that it would take a couple of weeks to get the parts so the car is still not fixed my service advisor was as helpful as she could but did not know when a car should and charged me for a diagnostic fee that I am working to be returned to me so alot of time loss at work out money I should not have to had to pay and nothing is complete so very unhappy with the service when talking to others in the waiting room no one there was happy as well not the service we expected
Hard to recommend your service or even someone to purchase an new car from KIA!
5/19/2022
Mondreckicus W. VERIFIED CUSTOMER
I had an appointment at 3:30 I arrive 10 minutes early I had to sit in my car for 30 minutes before someone even came over to help assist. After someone walked up to me to tell me I will be helped. I had to wait 20 more minutes because i was told everyone was in a meeting.. finally around 430 my car was been taken to the back for a oil change and tire rotation. I received my car back round 530
5/19/2022
Patricio Toledo. VERIFIED CUSTOMER
Thank you for all your help.
5/19/2022
Jewell S. VERIFIED CUSTOMER
The shuttle was a very nice convenience....TY
5/19/2022
Yourlonda W. VERIFIED CUSTOMER
Thank you
5/19/2022
Shelley S. VERIFIED CUSTOMER
very happy that no unnecessary work was done. staff were very friendly and professional.