I was given multiple pricing,, I had to demand to leave 2x because they changed the payment. Higher each time!!! They didn't give me paperwork and when asked they said ohh it's a USB. Shouldn't I have known that when we finished signing?My vehicle is filthy for. BrNd new vehicle this is unacceptable! When I went to leave the vehicle was on E... I had to come back for gas. I love my K4, ITS A BEAUTIFUL vehicle. But this will be the last I buy from Bev Smith.
11/8/2024
Dianne M. VERIFIED CUSTOMER
Kevin Engle has been one of the best Tech advisors I have dealt with in 14 years since I bought my 2010 KIA.
11/7/2024
Sarah S. VERIFIED CUSTOMER
Caitlin was great and thorough. Loved her communication while she had my vehicle in for service.
11/7/2024
Mark B. VERIFIED CUSTOMER
Great team and very knowledgeable.
11/7/2024
Mary P. VERIFIED CUSTOMER
Very honest! I’ve had some very poor experience in the service department !!!! until she started taking over my steady consultant. I guess it is a good term…
11/7/2024
Dennis H. VERIFIED CUSTOMER
Caitlin was great answer all my questions with beauty and knowledge
11/7/2024
Timothy S. VERIFIED CUSTOMER
The issue I brought my car in for was not resolved and made worse.
This caused a dangerous condition for me driving at night.
I had asked for the right headlight to be fixed since the beam was to low on the road. I believe the headlight adjustment is broken. Rather than fixing the right headlight the left headlight was adjusted down to match which caused me to have almost no light on the road while driving in the dark. I had to stop and adjust the left headlight back to it normal position on the side of the road
11/6/2024
Mary D. VERIFIED CUSTOMER
Jamie was so professional and knowledgeable.
11/6/2024
Yvette S. VERIFIED CUSTOMER
A job well done! Thank you!
11/6/2024
Catherine M. VERIFIED CUSTOMER
Kevin went above and beyond- Excellent service, nice guy.
11/6/2024
Xavier E. VERIFIED CUSTOMER
Thank you , Angela for swift service and your professionalism!
11/6/2024
Natassia H. VERIFIED CUSTOMER
Great service
11/5/2024
Kathleen S. VERIFIED CUSTOMER
I was there for over 2 1/2 hours and nobody ever gave me any updates or how much longer. All I was told when my vehicle was ready was there were over .50 appointments. It was a simple oil change and tire rotation.
11/5/2024
Scott J. VERIFIED CUSTOMER
The experience was so good that we bought a 2025 Kia Sportage
11/5/2024
Valerie B. VERIFIED CUSTOMER
Very knowledgeable , very nice and very easy to deal with. She gives very nice service. I’m very comfortable with her
11/5/2024
Linda M. VERIFIED CUSTOMER
Ask if I wanted a car wash I said yes But no wash done . Ask for touch up paint paid for paint . But left with no paint Promised to get it in2 days . But now I have to drive over there again to pick up . Not cool
11/5/2024
Evelyn O. VERIFIED CUSTOMER
Great service
11/4/2024
Carolyn T. VERIFIED CUSTOMER
Excellent service including taking us home and picking us up the next day. Thank you.