The overall service was okay but when my car was brought to me the front driver's rim was scraped. I was told this would be brought to the attention to the manager who wasn't in at the time. Pictures were taken and I was told I will be getting a call tomorrow.
3/23/2022
Anthony M. VERIFIED CUSTOMER
Frank has been nothing short of phenomenal in his handling, and communication during the time my vehicle was getting service. There was a lot that I did not know and he worked with me day after day making sure I knew exactly what was going on, what to expect, and when I can be expecting it. I have never received such a dutiful service before and I am happy to say, Frank will definitely be my go-to guy anytime in the future!
3/23/2022
Judith R. VERIFIED CUSTOMER
You are welcome
3/22/2022
Diane H. VERIFIED CUSTOMER
Very Happy with the service provided today. Frank Emilio Negron was very courteous, professional & informative during our visit
3/22/2022
Monica M. VERIFIED CUSTOMER
Petra was very nice, professional and helpful. Great employee you have!
3/22/2022
Karenlyn B. VERIFIED CUSTOMER
Very professional and courteous!
3/22/2022
Lillian B. VERIFIED CUSTOMER
Jessica was great
3/22/2022
James B. VERIFIED CUSTOMER
Thank you for a great job
3/21/2022
Jerome L. VERIFIED CUSTOMER
Service was on time
3/21/2022
Marta P. VERIFIED CUSTOMER
Frank is very professional and a pleasure to work with. The service department appears to be quick and efficient.
3/21/2022
Felicia Ariana. VERIFIED CUSTOMER
Frank was great. He kept me well informed and managed my expectations accordingly.
3/20/2022
Gail N. VERIFIED CUSTOMER
Already purchased a new car from you
3/20/2022
Charlotte D. VERIFIED CUSTOMER
The service was very good.
3/20/2022
Barbara B. VERIFIED CUSTOMER
This is my 6th Kia & I'm completely satisfied with Kia. I only buy from Kia in PSL. Thank you. Barb Nagle
3/19/2022
Gerald S. VERIFIED CUSTOMER
Justin was helpful and accommodating. He seemed to understand that I was worried about my car and was understanding and went the extra mile.
3/19/2022
Jill E. VERIFIED CUSTOMER
Good service
3/19/2022
Austin B. VERIFIED CUSTOMER
Super quick and super respectful staff ! Very glad I purchased my car with y’all ! S/O to my boy Albert hope he is steady killing the game.
3/19/2022
Jayme K. VERIFIED CUSTOMER
It was great
3/18/2022
Donna I. VERIFIED CUSTOMER
Justin was great! I wouldn’t care if I got him each time for service. Very mannered.
3/18/2022
Ronald H. VERIFIED CUSTOMER
My experience with the service writer was fine she was a professional. When I dropped my car off I was a little surprised that the gentleman had me fill out a night drop off envelope when you guys were still open at 3:30 in the afternoon I drop my car off that afternoon for the next day to be worked on because I didn’t have time to drop it off in the morning and I had made arrangements with your reservation department to do that. Just thought it was a little strange that they didn’t ride up my car and just had me fill out another drop off and that was the end of it. Never one to a dealership before that was open that had me do that instead of just riding up the car while I was there, but I guess that’s the way you guys do it other than that the service writer was great.