Well I was asked if I wanted my car washed. But It was never done. So don’t ask your customers if they would like a wash unless you are going to do it.
12/31/2021
Barbara B. VERIFIED CUSTOMER
Everyone was very attentive & helpful especially Zack. One comment I want to make is this:. I live in Michigan six months & FL six months. I got over 7 calls from salesmen telling me to trade in my car. I don't need all those calls. Happy New Year to you all. I've bought 5 Kia's & am very satisfied with Bev Smith Kia. Barb Nagle
12/31/2021
Kevin H. VERIFIED CUSTOMER
I appreciated the care and timeliness put into the service appointment
12/31/2021
Richard W. VERIFIED CUSTOMER
Petra was awesome
12/31/2021
Jack E. VERIFIED CUSTOMER
Great
12/31/2021
Gregory N. VERIFIED CUSTOMER
Frank has been helpful in trying to get my fuel door fixed. As I was looking at my car this morning. I noticed grease on the panel near the fuel door including on the portion inside of the door and on my rear bumper. I have also noticed some scratches on my black plastic bumper that were not there. Also, the fuel door is stiff at a certain point.
12/30/2021
Gail S. VERIFIED CUSTOMER
Great service as always!
12/30/2021
Gail S. VERIFIED CUSTOMER
Great service as always!
12/30/2021
Emmanuel P. VERIFIED CUSTOMER
Communication and customer service is greatly lacking.
12/30/2021
Mario M. VERIFIED CUSTOMER
Frank is Amazing. Totally Customer focused.
12/30/2021
Shannon R. VERIFIED CUSTOMER
Zachary was efficient, thorough and he was a great listener. I came in with routine maintenance and needing help with another problem and he took care of everything. I know he didn’t do this but it was also the nicest complimentary carwash we have received—that was a pleasant surprise!
12/30/2021
Ellen C. VERIFIED CUSTOMER
Justin was awesome. Communicative and friendly. I was only dissatisfied with the complimentary car wash. I had just washed my car myself two days ago and it was looking real nice. But after picking up my car, it had watermarks left all over like it wasn't dried properly. Doesn't look "clean" with all the water marks.
12/30/2021
Kelly W. VERIFIED CUSTOMER
Zachary was amazing thank you!
12/30/2021
Samuel P. VERIFIED CUSTOMER
I appreciate the quick and quality work done by Zach today. He’s about his job
12/30/2021
Terry A. VERIFIED CUSTOMER
Very efficient
12/29/2021
Daniel B. VERIFIED CUSTOMER
I have been coming to Kia of Ft. Pierce for the last few years.
I had Rachael as my Service Advisor / Manager, and when she left for another position within Kia, Petra was recommended to me.
I am extremely happy with Petra as my Service Advisor / Manager and will
alway request Petra when in for an maintenance event.
Petra has always been professional, diligent, enthusiastic, informative, Listens and answers all my question and Petra is very knowledgable
of the Kia product like.
When I leave the service bays, I have a good and confident feeling that my Sorento has been taken care of and fixed correctly the first time, and that that my best interest is at heart.
Thank you
Dan Boyer
12/29/2021
Debra C. VERIFIED CUSTOMER
It's nice to have a service tech who remembers you and even what your issue was from the last time you came in. Zach is very helpful and friendly keeping you informed on the status of the work being done.
12/29/2021
Alejandro B. VERIFIED CUSTOMER
Always 100% at Bev Smith Kia!
12/29/2021
Meryl W. VERIFIED CUSTOMER
Zach was extremely nice and polite. He kept me informed and went above and beyond. This was the best service experience I’ve had with Kia and this is my 3rd Optima. Thank you Zach!
12/28/2021
Paul D. VERIFIED CUSTOMER
Zachary was very accommodating, especially since I had no appointment, but did have a leak problem that developer the holiday weekend